The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business lovely wool,fast delivery and lovely after sale service. You must try it as it's a must.”

Helpful Report

Posted 11 months ago

“Efficient postage and items were perfect.”

Helpful Report

Posted 11 months ago

“The 2 lots of wool that i orderd are really good lovely”

Helpful Report

Posted 11 months ago

“A great choice of yarns and a speedy delivery 😀”

Helpful Report

Posted 11 months ago

“Top quality products very efficient and quick delivery”

Helpful Report

Posted 11 months ago

“Great value and delivery”

Helpful Report

Posted 11 months ago

“I am so grateful that I have found the perfect wool shop which has all I am looking for , at reasonable prices and super quick delivery! Thank you ! You are stuck with me and my friend now !! 👍🏻🤗🌺🌺”

Helpful Report

Posted 11 months ago

“Good delivery”

Helpful Report

Posted 11 months ago

“Excellent service , quick delivery , lovely wool and at good prices.”

Helpful Report

Posted 11 months ago

“I like this store. I ordered Drops yarn, the quality is beautiful and delivery was very fast. Thank you.”

Helpful Report

Posted 11 months ago

“I wanted to start a new hobby in retirement and found your wool excellent value for money and such a variety of colours Thank you to the warehouse team who where busily despacting my wool it made a gloomy january feel like sunshine Thank you”

Helpful Report

Posted 11 months ago

“Order was dealt with by return and I am very pleased with the product”

Helpful Report

Posted 11 months ago

“As always very fast delivery thank you ☺️”

Helpful Report

Posted 11 months ago

“The wool that I have just received from you King Cole DK colour Forest the colour is nice but the wool goes from very thin to thick then goes to very thick that I had to cut out and re attach I am on my second ball which is just the same as I am crocheting a poncho as a present you can see the difference in the stitching I just hope I have enough to finish it I will not be purchasing anything else from yourselves . Very disappointed”

Helpful Report

Posted 11 months ago

“Excellent and humorous service. Good prices.”

Helpful Report

Posted 11 months ago

“The layout was well done aking it easy to find what you were looking for, and when it arrived, in the time given, was as I had expected. In my book , thats good.”

Helpful Report

Posted 11 months ago

“Lovely company to order from, good selection of yarn. Came quickly will certainly use this company again”

The Wool Factory Ltd 5 star review on 4th February 2024

Helpful Report

Posted 11 months ago

“Love this place, an Aladdin's cave of wool! Excellent online service too”

Helpful Report

Posted 11 months ago

“i would just like to say a big thank youfor my order recently, the quality and price of wool was excellent, and I only will buy my wool from you. Thank you audrey”

Helpful Report

Posted 11 months ago

“Thank u for a very quick service very much appreciated”

Helpful Report

Posted 11 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews