The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,953 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery and friendly customer service. On top of great prices its a perfect combination, thanks”

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Posted 1 year ago

“Fantastic prices great quality I will buy all my wool from you with pleasure. Thank you”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Unfortunately I paid for urgent delivery and 54days later still waiting”

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Posted 1 year ago

“Great selection of yarn at good prices and fast delivery thank you”

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Posted 1 year ago

“So lucky to have this fabulous company right on my doorstep. I ordered a few (shhh) ok several balls late afternoon to click and collect… thinking it would be ready the next morning…. Oh no!!! Literally moments later I received a notification telling me it was ready…. It’s like having my own personal stash over the road and I get someone else to store it and ultimately I don’t have to rummage for it either. Website is easy to negotiate. I’m sorry I can’t review the yarn just yet as I’ve not had the opportunity to sneak it into the house yet! Thankyou”

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Posted 1 year ago

“Everything I have ordered has been in stock, is excellent value and arrives promptly. I also collect the loyalty points and this Christmas I received a gift of 3 beautiful buttons/ornaments that will look lovely on my future jumpers! Thank you for being such a great company.”

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Posted 1 year ago

“I always find the perfect yarn and colours from The Wool Factory and always at a reasonable price. Also, I never have long to wait for delivery”

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Posted 1 year ago

“As always excellent service, reasonable prices and excellent choice of yarns.”

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Posted 1 year ago

“Beautiful wool, lovely and soft, will look lovely when I knit the garment. Good service . Thanks”

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Posted 1 year ago

“So quick delivery and easy to order will certainly be using again thank you.”

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Posted 1 year ago

“Excellent service, my yarn was delivered very quickly!”

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Posted 1 year ago

“Excellent choice of wool - too much sometimes! Cannot fault service - always use them for my knitting wool and supplies. Keep up the good work.”

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Posted 1 year ago

“I’ve ordered twice from company . Device and wool excellent.!”

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Posted 1 year ago

“Very good wool quality, cheap price and great delivery, I always use wool factory!”

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Posted 1 year ago

“I have just received my first order and couldn't be happier. I knit blankets for Cats Protection so price is essential. The yarn from Wool Factory is almost half the price I have paid in the past and it is excellent quality. I really recommend them.”

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Posted 1 year ago

“Love the fact its a small business and love your wool and your price's”

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Posted 1 year ago

“Both the shop and warehouse are wheelchair unfriendly but you only get to know this once you have paid.”

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Posted 1 year ago

“Fantastic choice and price so pleased with my purchases and fast delivery even at this time of year thank you”

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Posted 1 year ago

“The pattern was good but the download procedure was more awkward than other similar sites which I have used.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,953 reviews