Login
Start Free Trial Are you a business?? Click Here

The Wool Factory Ltd Reviews

4.9 Rating 8,962 Reviews
97 %
of reviewers recommend The Wool Factory Ltd
Company Reviews Product Reviews
3,009
 Metrics Info
4.9
Based on 8,962 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Wool Factory Ltd Reviews
Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Maureen C
Verified Buyer
“Excellent wool and service”
Helpful Report
Posted 2 years ago
S G
Verified Buyer
“Excellent dk wool. good service. well worth five stars.”
Helpful Report
Posted 2 years ago
Miriam N
Verified Buyer
“Thanks I love buys of wool factory”
Helpful Report
Posted 2 years ago
Edith S
Verified Buyer
“I am learning to crochet and bought baby blossom dk. It is lovely yarn to work with and just like advertised. Delivery was prompt and yarn well packaged. The pattern I ordered was well protected and in excellent condition when it arrived. Yarn was bought at an excellent sale price. Would buy again from the wool factory”
Helpful Report
Posted 2 years ago
Eileen M
Verified Buyer
“delivery was very prompt and the wool is lovely and soft both to knit with and to feel.”
Helpful Report
Posted 2 years ago
Catherine B
Verified Buyer
“I am a bit disappointed with my product at the moment. I have tried using the ball of wool suspended, but after a couple of turns, the magnetic connection fails and the unit drops off. Then I tried using the alternative way and placed the unit on the bottom, away from the magnet, and again after a few turns, the yarn snags up with the plate it is sitting on and resulted in me having to lift the ball of yarn off and pull the yarn free. I am using 50gram double knitting yarn, and have tried pulling from the centre of the ball, and the outside of the ball. Perhaps I am not used to the unit yet, but I had hoped it was going to be a lot easier than I find it. I would appreciate your assistance with my problem so that I can use the gadget for the purpose it is advertised at. Thank you for your time, Best regards, Catherine.”
Helpful Report
Posted 2 years ago
Mary M
Verified Buyer
“Great value for money and quick easy ordering system with good delivery times.”
Helpful Report
Posted 2 years ago
Patricia P
Verified Buyer
“Very happy with the quality of the goods and the prompt delivery”
Helpful Report
Posted 2 years ago
Sharon B
Verified Buyer
“Great quality wool at very competitive prices. My order was dealt with efficiently and arrived when promised. Will definitely buy from again”
Helpful Report
Posted 2 years ago
Delia L
Verified Buyer
“Lovely wool good fast service”
Helpful Report
Posted 2 years ago
Norah P
Verified Buyer
“Absolute rubbish”
Helpful Report
Posted 2 years ago
Heather C
Verified Buyer
“Very quick delivery,excellent service and excellent value for money. The yarns are so beautiful and lovely to knit and crotchet with. I will definitely recommend to friends and family.”
Helpful Report
Posted 2 years ago
L B
Verified Buyer
“Great service, great prices & gorgeous wool.”
Helpful Report
Posted 2 years ago
Andrew H
Verified Buyer
“Very quick service and kept me well informed of my package. Will use wool factory again.”
Helpful Report
Posted 2 years ago
Suzanne W
Verified Buyer
“Good on the price They are lovely patterns”
Helpful Report
Posted 2 years ago
Carol R
Verified Buyer
“First time I've ordered from The Wool Factory. I must admit I was worried about the quality of the wool, but as soon as I started knitting with it, my worries disappeared. It knits up lovely. Highly recommend”
Helpful Report
Posted 2 years ago
Sarah B
Verified Buyer
“I am very pleased with the wool and the service. Everything came quickly and the website was easy to use. Will be using this company again.”
Helpful Report
Posted 2 years ago
Josephine S
Verified Buyer
“Very easy to order..quick delivery..amazing colours to choose from..lovely quality yarn..will use them again thats a cert..thank you”
Helpful Report
Posted 2 years ago
Tracy B
Verified Buyer
“Lots of choice . Easy ordering and super quick delivery. Many thanks”
Helpful Report
Posted 2 years ago
Barbara B
Verified Buyer
“Good selection of all price ranges and colours. Delivered very quickly, never been disappointed.”
Helpful Report
Posted 2 years ago
The Wool Factory Ltd is rated 4.9 based on 8,962 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request