The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and prompt delivery of a product I had struggled to find elsewhere. Many thanks!”

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Posted 5 months ago

“Why did I ever start buying yarn from the wool factory, now I can’t stop. Beautiful yarn and excellent delivery service”

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Posted 5 months ago

“The product choice is very good and very reasonably priced. Products are dispatched very quickly. Excellent all round.”

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Posted 5 months ago

“Very pleased with wool factory, they keep you informed every step of the way.”

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Posted 5 months ago

“Very rapid turn around of my order, a good choice of yarns and all arrived exactly as described. I'll definitely be a returning customer.”

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Posted 5 months ago

“My order was delivered in less than 24 hours fabulous service prices were amazing and pretty good quality for the money will definitely buy from you again thanx Caroline”

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Posted 5 months ago

“Received my first order this week. Very fast delivery via Royal Mail within 48 hours of ordering. Will be ordering again soon. Thank you”

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Posted 5 months ago

“Great wool and great service”

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Posted 5 months ago

“Great choice of products. Found the wool I was looking for. Well packed and good delivery time. Many thanks”

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Posted 5 months ago

“Beautiful wool reasonably priced and great prompt delivery”

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Posted 5 months ago

“very good service @ quality wool”

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Posted 5 months ago

“Many thanks for your speedy service and also for your yarn perfect in every way Made a couple of baby jumpers with it”

The Wool Factory Ltd 5 star review on 31st July 2024

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Posted 5 months ago

“Excellent service, very quick delivery”

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Posted 5 months ago

“Order arrived very prompt and well packaged”

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Posted 5 months ago

“I love the wool I get from the wool factory good quality and reasonably priced.”

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Posted 5 months ago

“Quick efficient service. Wool of good quality as usual.”

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Posted 5 months ago

“As always my order was processed quickly and delivered promptly, my only dissapointment was the wool was packed in plastic bags, instead of the usual lovely bags. I am really trying to be plastic free during July and reducing my single use plastice generally, which made it more irritating.”

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Posted 5 months ago

“The wool I ordered came on time lovely and soft baby wool and knits up lovely my 1st time ordered from here will use you all the time now”

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Posted 5 months ago

“Very efficient service.”

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Posted 5 months ago

“An excellent online ordering process, simple and quick. Products are great and as described. Next order is being planned as I rapidly work through this one.”

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Posted 5 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews