The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,961 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered dispatched delivered with no fuss or problem. Would definitely use again.”

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Posted 2 years ago

“quality wool, great prices and quick delivery”

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Posted 2 years ago

“good prices, excellent delivery service and communication”

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Posted 2 years ago

“Always quick deliver and good quality”

The Wool Factory Ltd 5 star review on 10th November 2022

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Posted 2 years ago

“Good choice of yarns and delivery was quick”

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Posted 2 years ago

“Great choices of products, quick and efficient delivery and great to see no plastic used. Loving the wool I've chosen to knit a blanket for charity. Thank you!”

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Posted 2 years ago

“The wool quality is good unfortunately the colour shown is not the same as the wool delivered”

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Posted 2 years ago

“My wife was very pleased with her order from the Wool Factory. It was very well packed and the delivery was quick. We were kept well informed about the order and would give top marks to your service.”

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Posted 2 years ago

“I am always pleased with any wool I order. It is good value and nice to knit with. Very speedy delivery.”

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Posted 2 years ago

“Love the black wool it’s been great for hats”

The Wool Factory Ltd 5 star review on 7th November 2022

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Posted 2 years ago

“Good quality wool and a very quick delivery.”

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Posted 2 years ago

“Always a good delivery time and excellent service.”

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Posted 2 years ago

“Plenty of choices and delivered on time”

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Posted 2 years ago

“I have always been very satisfied with the wool that I have purchased from The Wool Factory. I enjoy looking @ all the products on the website which is quite easy to navigate. As a pensioner I find the prices very competitive & am very satisfied with the quality.”

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Posted 2 years ago

“Wouldn’t go anywhere else!”

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Posted 2 years ago

“I saw the Wool Factory on a Facebook page and ordering was easy, my wool came very quickly and very well packed.”

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Posted 2 years ago

“I was very pl ease with product and have already knitted it up,but i was more pleased with packaging, thankyou so much.”

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Posted 2 years ago

“Good service , very good quality yarns, will always recommend the wool factory.”

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Posted 2 years ago

“Excellent item and service given. I will use them again.”

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Posted 2 years ago

“Love the wool factory, always buy my wool from them, the speed of the delivery is really good.”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,961 reviews