The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,952 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service. Lovely knitting yarn and good value for money.”

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Posted 7 months ago

“Easy online ordering. Very good sevice, I cannot fault them.”

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Posted 7 months ago

“Found all the patterns I liked. Plenty of choice. Excellent delivery service. Came next day . Would highly recommend.”

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Posted 7 months ago

“Excellent service,fast delivery 10/10”

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Posted 7 months ago

“loved the yarn and it arrived quickly. Only quibble was that I didnt' get my first order discount”

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Posted 7 months ago

“Wool ordered with ease and delivered promptly. Very happy with the service”

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Posted 7 months ago

“Excellent and quick delivery. Wool is great and lots of different types of wool available. Very pleased with the quality and service”

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Posted 7 months ago

“The quality of wool is fantastic and the price incredible!. Every time I order the delivery is within the time specified and packed securely. I have recommended to family and friends and they are hooked as well. I will definitely be ordering again and again . Keep up the good work.”

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Posted 7 months ago

“Excellent quality, excellent service, excellent at everything!”

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Posted 7 months ago

“Brilliant firm to purchase from. Orders arrived packed excellently all my orders were there . Wool of excellent quality so veryvery pleased will be purchasing again in future”

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Posted 7 months ago

“I couldn’t be happier!, very prompt delivery! Thank you so much!!”

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Posted 7 months ago

“Lovely and soft.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“excellent service”

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Posted 7 months ago

“The wool factory makes me very happy what a factory it is spoilt for choice ive met Mel and Sue and mum and i first met them on mablethorpe market we made there 1st born crochet blankets keep being Amazing Jenny and her mum Chapel st Leonards”

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Posted 7 months ago

“The yarn purchased from The Wool Factory is always wonderful! The experience of wandering around the store is also wonderful!! The Staff are always helpful and knowledgeable.”

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Posted 7 months ago

“Wool ordered just a few days ago, arrived this afternoon, beautifully packed by Mel,again once again many thanks to all at Wool Factory”

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Posted 7 months ago

“Ordered 600g of chunky knit. Knitted two balls which were fine but the third had two faults in it. I contacted the Wool Factory and sent them a picture of the wool and the faults and almost by return of post they sent me two more balls of wool. I cannot fault this company or their product. The quality, choice and customer service is excellent.”

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Posted 7 months ago

“First time ordering from the wool factory and so pleased with yarn and delivery service, only took three days from ordering. So impressed with purchase as yarn is fantastic and prices as so competitive. Will defiantly use again”

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Posted 7 months ago

“Knitting paterns arrived within 3 days. Looking forward to using some of the lovely wool I have purchased from .....then I can order some more .......”

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Posted 8 months ago

The Wool Factory Ltd is rated 4.9 based on 8,952 reviews