The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,961 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this chunky yarn for crochet. I have made bedspread with this.it’s look So nice 👍”

The Wool Factory Ltd 5 star review on 9th June 2022

Helpful Report

Posted 2 years ago

“Fast Delivery Competitive Prices”

Helpful Report

Posted 2 years ago

“I love buying in The wool factory. They have a great range of yarns and brands, good prices and the delivery arrived quick .”

Helpful Report

Posted 2 years ago

“I used the gold lame thread and it was absolutely fantastic. Reasonay priced and very good quality. Also superb service from this company and will definitely use them again.”

The Wool Factory Ltd 5 star review on 8th June 2022

Helpful Report

Posted 2 years ago

“Good range. Reasonable prices. Speedy service. Nice company to deal with.”

Helpful Report

Posted 2 years ago

“All the best wool shops have closed due to being a dying craft. It's lovely to see what lovely wools about at a reasonable price”

Helpful Report

Posted 2 years ago

“This wool is so lovely to knit with and the blanket turned out really lovely”

Helpful Report

Posted 2 years ago

“Came quickly . good quality , what more can i say . spot on”

Helpful Report

Posted 2 years ago

“Very pleased with my pure wool purchases. Thank you the wool factory”

Helpful Report

Posted 2 years ago

“great service arrive on time”

Helpful Report

Posted 2 years ago

“Wool very good price, delivery great”

Helpful Report

Posted 2 years ago

“A very prompt service”

Helpful Report

Posted 2 years ago

“always pleased with my purchases from the wool factory.”

Helpful Report

Posted 2 years ago

“I've ordered 500g of wool and toy stuffing what a fantastic service , very fast delivery always let you know when orders been despatched . So I've put another order in for bunting kit .”

Helpful Report

Posted 2 years ago

“Excellent service. Quick delivery. Would recommend this company.”

Helpful Report

Posted 2 years ago

“large amount of choice with the variety of yarn available with quick delivery”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Good quality wool and fast delivery very satisfied with my purchase .”

Helpful Report

Posted 2 years ago

“Very happy with the orders and was so prompt on delivery.”

Helpful Report

Posted 2 years ago

“Prompt delivery and excellent prices!”

Helpful Report

Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,961 reviews