The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,962 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,962 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality product, fast efficient delivery. Very pleased with the overall experience from the Wool Factory.”

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Posted 2 years ago

“Great choices and price, swift delivery”

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Posted 2 years ago

“Haven't used the yarn yet, but looks very nice and wasn't long in arriving. Like to use the Wool Factory as I once popped in when I was on holiday and was amazed at the amount of stock and the friendliness of the staff.”

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Posted 2 years ago

“Very happy with wool quality, delivery was prompt and within date stated. My wool was double packed and intact. I would recommend to anybody wanting to use Wool Factory. 😊”

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Posted 2 years ago

“Loving the texture and colour Unsure wether do I knit the blankets or myself a waistcoat”

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Posted 2 years ago

“Prompt service and good quality. I will use you again and recommend you to others.”

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Posted 2 years ago

“Quick service and delivery Pleased with wool”

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Posted 2 years ago

“Always helpful, always polite, always answer you. Also, have great wools, materials & patterns. I love Wool Factory!”

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Posted 2 years ago

“Excellent service, will order again. A**”

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Posted 2 years ago

“I'm very happy with all my wool I got from wool factory and I will definitely be buying from them again there is only one problem I had is there is very low stock on some wools that I really needed and it still has not got them when I'm due to be putting another order in shortly”

The Wool Factory Ltd 5 star review on 27th April 2022

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Posted 2 years ago

“I love the wool factory so much, best place to shop for everything concerning crafts. Prices are amazing too, delivery is quick. I can't fault the wool factory with anything Would definitely recommend”

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Posted 2 years ago

“I am very happy with the wool factory the wool is good quality and I’ll definitely be ordering more wool ( even though I don’t need it ) 😂😂”

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Posted 2 years ago

“Excellent customer service together with excellent products & good value for money. What more could you ask for?”

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Posted 2 years ago

“A great choice of wool and accessories for all projects. Easy to use website. Reasonable prices, often have good offers and sales. Delivery is very quick.”

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Posted 2 years ago

“Great product good price n service good thank you”

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Posted 2 years ago

“First class service as always. The team at the Wool Factory are exceptional. Wether it’s on line or in store. Thanks”

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Posted 2 years ago

“Found whole process very good. From looking on the website to ordering the wool that I need and the price of the postage reasonably. I will buy from The Wool factory again.”

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Posted 2 years ago

“The wool is good quality and fairly priced. The web site is easy to navigate and delivery is good. Just sorting out my next order.”

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Posted 2 years ago

“First class product and service will definitely be offering again”

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Posted 2 years ago

“The yarn arrived within 4 days of an order I placed in an evening.”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,962 reviews