The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,963 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,963 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a good delivery service,easy ordering and payment method, and most imp0rtantly good product.well done marriners.”

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Posted 2 years ago

“The quality of the wool is brilliant. I have purchased wool several times from this company, in fact they kept me going through lockdown. I will always recommend using the wool factory because they deliver on quality, they deliver on price and they are quick to deliver”

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Posted 2 years ago

“great service and quick delivery would highly recommend”

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Posted 2 years ago

“Excellent service. My wool arrived in 2 days. Very please with my purchase.I would highly recommend this company.”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“Never used James C Brett wool before, it's so easy to Knit with, it is soft and chunky. Using it to knit my Hubbs a chunky jumper. The colour is lovely and it is knitting up really well. The quality and price are very good, might even do myself one when I have finished this one. Pattern is easy to follow too. Thank you Wool Factory 🏭”

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Posted 2 years ago

“Love the colour of the wool l ordered and arrived very quick”

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Posted 2 years ago

“Just two words: Brilliant Company 👍”

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Posted 2 years ago

“Products absolutely as stated Very quick delivery and not over priced”

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Posted 2 years ago

“Nit started to use your yarn yet”

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Posted 2 years ago

“excellent promotions and service”

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Posted 2 years ago

“Order was received processed and delivered within 3 days”

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Posted 2 years ago

“Very happy with my purchase, will definitely buy from again”

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Posted 2 years ago

“i found your website on facebook and i will definately use your service again, very quick delivery thank you so much”

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Posted 2 years ago

“I have recently ordered Aran wool very cost effective as I knit to sell. I sell to raise money for The Royal Marsden Hospital. The wool knits up beautifully and washes well I can highly recommend.”

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Posted 2 years ago

“As always, I got first class service from the Wool Factory, everything I wanted, easy to use website and arrived on time”

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Posted 2 years ago

“I love The Wool Factory! So many bargains to be had and I've never been disappointed with the quality of the yarn. My great grandson loves his latest jumper!”

The Wool Factory Ltd 5 star review on 20th April 2022

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Posted 2 years ago

“As always great service, lovely wool would recommend to family and friends.”

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Posted 2 years ago

“My Grandson is VERY pleased with the jumper I made him with the wool I bought from you Excellent product I will buy more soon !!!!!!!!”

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Posted 2 years ago

“I am very pleased with the wool factory's customer service..delivery is a little slow due to using royal mail”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,963 reviews