The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,961 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, great products, great prices and wonderful service, couldn't ask for more.”

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Posted 2 years ago

“I have ordered 3 times. Delivery is quick. The wool is fantastic quality. Great customer service. Would recommend The Wool Factory to anybody.”

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Posted 2 years ago

“Easy to order. Quick delivery. great products. Would highly recommend. Marlene Bodycott”

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Posted 2 years ago

“My go to for knitting supplies. Great value for money, fab range of yarns and accessories, fast delivery, what more could you ask for?”

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Posted 2 years ago

“Wool breaking apart sometimes thick sometimes thin. Came in 100cm balls and I thought I ordered two mega balls. Almost finished my cardigan. I think it's looking good.”

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Posted 2 years ago

“Great choice of yarns and colours. Fast and well wrapped delivery.”

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Posted 2 years ago

“Good value Quality wool and super fast delivery. Will definitely use your company again Thankyou”

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Posted 2 years ago

“The prices are great for quality named goods. Delivery was also quick. Would definitely recommend”

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Posted 2 years ago

“A very quick delivery, wool packed well. Will be ordering again soon.”

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Posted 2 years ago

“Despite the difficulties of deliveries over the Christmas period, my order arrived in good time together with cheerful and speedy updates from the Wool Factory team. I would certainly purchase from this company again.”

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Posted 2 years ago

“Wonderful shop I could spend all my money there”

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Posted 2 years ago

“Very happy with purchase and good service, quick delivery, great value.”

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Posted 2 years ago

“Very good selection of yarn and prompt delivery. Will buy from them again as prices competitive also.”

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Posted 2 years ago

“Good value, speedy delivery and such friendly people to deal with.”

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Posted 2 years ago

“It’s a great value for money Quick delivery 📦 I’m very happy every time”

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Posted 2 years ago

“Excellent in every way”

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Posted 2 years ago

“This was my first purchase from you and I was blown away by how quickly my delivery arrived. This enabled me to complete a blanket for my granddaughter in time for Christmas. Thank you so much. First class service. I will definitely be ordering again soon.”

The Wool Factory Ltd 5 star review on 9th January 2023

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Posted 2 years ago

“Happy with what I buy and it's reasonably priced.”

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Posted 2 years ago

“I was very happy with the yarn purchased as well as the ordering process and super speedy delivery.”

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Posted 2 years ago

“Excellent service,lovly wool and speedy delivery”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,961 reviews