The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt delivery. We'll packed. Item as described and good value fir money. Will order again”

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Posted 1 month ago

“Very quick and easy”

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Posted 1 month ago

“Great company. I do a lot of knitting for charity and always try to buy my yarn at their sale prices which always beat, hands down, many other companies I have tried. The quality is excellent and makes for pleasurable crocheting and knitting. I have not tried their more pricey brands because, as I say, I am knitting blankets for a charity but I am sure if their cheaper brands are anything to go by the more expensive ones will be great. Their delivery is second to none, always within a couple of days. Keep up the good work. Wished I lived a bit nearer the shop!”

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Posted 1 month ago

“Really pleased with my purchase. Excellent quality. Will be ordering again”

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Posted 1 month ago

“Very pleased with my wool always nicely packed and arrives very quickly.🤗”

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Posted 1 month ago

“I was very pleased with the quality of wool”

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Posted 1 month ago

“Ordered this yarn for a friend who was very pleased”

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Posted 1 month ago

“This must be the nicest Company to buy from. Their humorous write up about themselves just made my day. I am delighted with the bargain I had, buying wool from them. Their website is terrific. The communication re delivery was good, and nicely packaged. It is a pleasure to write a review for you, which I don't do very often,”

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Posted 1 month ago

“Excellent service all ball numbers the same . Quick delivery.”

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Posted 1 month ago

“Easy to navigate website. Very good value yarn. Excellent communication and service. Thanks. Judith”

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Posted 1 month ago

“Was very pleased with the service wool wad received with in 3 days of placing the order and the prices were excellent”

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Posted 1 month ago

“Very very good service, always on time when I need the wool”

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Posted 1 month ago

“Prompt service, wide choice of products, lovely to work with. Thank you.”

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Posted 1 month ago

“A vast range of yarns and prompt delivery at reasonable prices. It is my go to place for knitting projects.”

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Posted 1 month ago

“Excellent value wool is lovely to knit with”

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Posted 1 month ago

“Have ordered wool twice now from The Wool Factory and I am very pleased the way the order has been handled. Order was dealt efficiently and delivered on time as said. Altogether was very good shopping with them.”

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Posted 1 month ago

“Very quick and efficient service. Lovely handmade touch concerning who had packed it.”

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Posted 1 month ago

“Easy to use website and great communication about my order. Quick delivery. Thank you”

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Posted 1 month ago

“Product as described and delivery on time”

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Posted 1 month ago

“Very prompt service. Really good selection of colours in the Hayfield bonus wool.”

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Posted 1 month ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews