The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,960 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yarn beautiful, well packaged and promptly dispatched. Only problem Royal mail very slow to deliver.”

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Posted 1 year ago

“A fast reliable service. Won't go anywhere else for wool now. We'll done”

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Posted 1 year ago

“Very satisfied with the 2 purchases I've made so far. Good quality wool at a reasonable cost and delivery charge. Will be placing another order very soon.”

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Posted 1 year ago

“Great choice and prices with well packaged quick delivery”

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Posted 1 year ago

“I love The Wool Factory. Great delivery time. So many Yarns to choose from & at a really good price too! I have just been looking at their Sales Section & have added a few things to my Basket again!”

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Posted 1 year ago

“I am very pleased with my purchase, the choice of yarns and speed of service is excellent. I will definitely shop here again.”

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Posted 1 year ago

“Hi I am so happy with the quality of all the yarn I have bought from you. I grew up in beesby and still come to Alford once a month so whenever I need any yarn I will definitely be paying you a visit. Sue .”

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Posted 1 year ago

“Excellent communications & wonderful service.”

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Posted 1 year ago

“Fantastic business. Great choice of yarn and everybody so helpful and friendly”

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Posted 1 year ago

“Love The Wool Factory would not go anywhere else for my yarn”

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Posted 1 year ago

“Absolutely love the wool from this company, this is my 3rd order and I'm not disappointed with the wool itself and the service. Highly recommended”

The Wool Factory Ltd 5 star review on 18th May 2023

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Posted 1 year ago

“Excellent service, very friendly small business which I was glad to support.”

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Posted 1 year ago

“Lovely pattern”

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Posted 1 year ago

“Happy with colours and quality of wool. Easy to order, quick delivery.”

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Posted 1 year ago

“Great choice of wool types and colours”

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Posted 1 year ago

“Have only been using a short time but quality of products is good and delivery has been quick and reliable will use again”

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Posted 1 year ago

“Lovely friendly staff lovely wool and bits and bobs”

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Posted 1 year ago

“Extremely happy. Lovely soft quality wool. Will definitely be ordering again and the delivery was very fast. thank you. Kind regards Karen.”

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Posted 1 year ago

“Very good service Dispatched so quickly Highly recommend The Wool Factory 🏭”

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Posted 1 year ago

“This is my go to website for my wool, it is of high quality at a very reasonable price. I have used their wool in numerous projects Inc. hats, baby clothes and shoes.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 8,960 reviews