The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,961 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 22nd January 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money and excellent service”

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Posted 2 years ago

“I bought a wide range of colours in DK to knit the caterpillars and all the food from the book The Very Hungry Caterpillar. Very pleased with the outcome. Good colours and knits up very well”

The Wool Factory Ltd 5 star review on 15th August 2022

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Posted 2 years ago

“The wool is really good will get more when needed”

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Posted 2 years ago

“I love the wool and the pricing that i order, it is good quality wool and the price is good, i will be ordering more again, i am due to move soon so as i said will be ordering more, i can phone them to make my order which helps me alot, all in all very pleased with this. The colour range and double to Chunky ply i love, i buy a pack of 10 x 5 or 10 at a time, i love wool xxx very happy with my lot.”

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Posted 2 years ago

“Almost finished my granddaughter aran jacket and it is working out to size with the aran I brought from the wool factory I was worried with the wool being so cheap I had no need because it looks lovely and is soft to touch”

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Posted 2 years ago

“What a wonderful choice of products you offer and I love to see you on Facebook too! Fabulous customer service and very prompt and helpful staff! Absolutely love “Wool Factory”!!👍⭐️😃”

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Posted 2 years ago

“Great service every time, order always correct, well packed and speedy delivery.”

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Posted 2 years ago

“Excellent service, from time of ordering to delivery. Well done.”

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Posted 2 years ago

“Good products, which are always as described. Good website, and fast delivery”

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Posted 2 years ago

“Very nice wool, quick delivery n packed well”

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Posted 2 years ago

“Service and value second to none wonderful”

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Posted 2 years ago

“Fantastic choice of yarns great prices fast delivery just overall fantastic service Thank you”

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Posted 2 years ago

“Lovely wool, such a variety and choice. Quick and easy to order. Really helpful when you forget something and need to add to order. I use them regularly”

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Posted 2 years ago

“Excellent customer service, lovely products. My friend was delighted with her selection of Alpaca wool, and I got brownie points for choosing a “very good quality””

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Posted 2 years ago

“Really love yarn. Fast delivery. Beautifully packaged. I will be ordering again. ❤️🧶”

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Posted 2 years ago

“Easy to use website. Wool arrived in 2 days. Excellent service. Thankyou. Second time of using the wool factory.”

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Posted 2 years ago

“Lovely wool and patterns reasonable prices quick and efficient service”

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Posted 2 years ago

“Love your wool,have perched quite a few balls of wool in the past, knits well and washes well”

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Posted 2 years ago

“I received the wrong wool , but phoned and the lady was very nice snd said that the correct wool would be sent, for this I'm waiting. Thank you”

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Posted 2 years ago

“Great yarn, great price, great service!”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 8,961 reviews