The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous choices, good quality wool. I've ordered from this company several times now and I'm really pleased with the service they give”

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Posted 6 months ago

“Fabulous goods,fabulous service,fabulous delivery,fabulous experience!”

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Posted 6 months ago

“Managed to match some wool for me to complete cardigan. Very quick delivery. Many thanks.”

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Posted 6 months ago

“Pleasure to do business with ,orders don’t take to long to arrive nothing to much trouble good choice of wools , thank you .”

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Posted 6 months ago

“Every time I order from The Wool Factory I get excellent service and great quality of wool, your prices are fantastic and delivery times are very good.”

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Posted 6 months ago

“Fabulous service. Lovely knitting yarn and good value for money.”

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Posted 6 months ago

“Easy online ordering. Very good sevice, I cannot fault them.”

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Posted 6 months ago

“Found all the patterns I liked. Plenty of choice. Excellent delivery service. Came next day . Would highly recommend.”

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Posted 6 months ago

“Excellent service,fast delivery 10/10”

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Posted 6 months ago

“loved the yarn and it arrived quickly. Only quibble was that I didnt' get my first order discount”

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Posted 6 months ago

“Wool ordered with ease and delivered promptly. Very happy with the service”

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Posted 6 months ago

“Excellent and quick delivery. Wool is great and lots of different types of wool available. Very pleased with the quality and service”

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Posted 6 months ago

“The quality of wool is fantastic and the price incredible!. Every time I order the delivery is within the time specified and packed securely. I have recommended to family and friends and they are hooked as well. I will definitely be ordering again and again . Keep up the good work.”

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Posted 6 months ago

“Excellent quality, excellent service, excellent at everything!”

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Posted 6 months ago

“Brilliant firm to purchase from. Orders arrived packed excellently all my orders were there . Wool of excellent quality so veryvery pleased will be purchasing again in future”

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Posted 6 months ago

“I couldn’t be happier!, very prompt delivery! Thank you so much!!”

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Posted 6 months ago

“Lovely and soft.”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“excellent service”

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Posted 6 months ago

“The wool factory makes me very happy what a factory it is spoilt for choice ive met Mel and Sue and mum and i first met them on mablethorpe market we made there 1st born crochet blankets keep being Amazing Jenny and her mum Chapel st Leonards”

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Posted 6 months ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews