The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,937 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th November 2024

654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent and wool arrived quickly”

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Posted 4 months ago

“Lovely wool and received very quickly. Very big range of colours.”

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Posted 4 months ago

“Great mail order when unable to get to store, love it x”

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Posted 4 months ago

“Very please with service, delivery and DKwoll will be back soon for more”

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Posted 4 months ago

“I love the wool factory, it's my go to place to order yarn and is super affordable. Delivery time is always quick so I can keep creating.”

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Posted 4 months ago

“Very good service and prompt delivery of a product I had struggled to find elsewhere. Many thanks!”

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Posted 4 months ago

“Why did I ever start buying yarn from the wool factory, now I can’t stop. Beautiful yarn and excellent delivery service”

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Posted 4 months ago

“The product choice is very good and very reasonably priced. Products are dispatched very quickly. Excellent all round.”

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Posted 4 months ago

“Very pleased with wool factory, they keep you informed every step of the way.”

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Posted 4 months ago

“Very rapid turn around of my order, a good choice of yarns and all arrived exactly as described. I'll definitely be a returning customer.”

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Posted 4 months ago

“My order was delivered in less than 24 hours fabulous service prices were amazing and pretty good quality for the money will definitely buy from you again thanx Caroline”

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Posted 4 months ago

“Received my first order this week. Very fast delivery via Royal Mail within 48 hours of ordering. Will be ordering again soon. Thank you”

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Posted 4 months ago

“Great wool and great service”

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Posted 4 months ago

“Great choice of products. Found the wool I was looking for. Well packed and good delivery time. Many thanks”

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Posted 4 months ago

“Beautiful wool reasonably priced and great prompt delivery”

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Posted 4 months ago

“very good service @ quality wool”

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Posted 4 months ago

“Many thanks for your speedy service and also for your yarn perfect in every way Made a couple of baby jumpers with it”

The Wool Factory Ltd 5 star review on 31st July 2024

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Posted 4 months ago

“Excellent service, very quick delivery”

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Posted 4 months ago

“Order arrived very prompt and well packaged”

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Posted 4 months ago

“I love the wool I get from the wool factory good quality and reasonably priced.”

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Posted 4 months ago

The Wool Factory Ltd is rated 4.9 based on 8,937 reviews