Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.79

4.8 Rating 3,752 Reviews

94 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 3,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 30th September 2024

209

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delicious. So very tasty and very attractive to serve. Delighted with my box and will buy again.”

Helpful Report

Posted 1 year ago

“Quality produce never fails to please”

Helpful Report

Posted 1 year ago

“Delighted , good mixture and very fresh”

Helpful Report

Posted 1 year ago

“Beautifully fresh products. The tomatoes are always fabulous but had lovely multi-coloured aubergines and pointy sweet peppers this time which are all delicious. Everything is well packaged and delivered by a courteous and helpful driver”

Helpful Report

Posted 1 year ago

“My order was sent to the wrong address because my billing address postcode was attached to the delivery address incorrectly. I discovered this when the delivery driver called to say he couldn’t find my house. I reported this to The Tomato Stall, they said they would re deliver the next day. The same thing happened not once but twice, despite me alerting them on both occasions that the delivery address notification from DPD was wrong. I was assured that the problem had been corrected. On the last attempt, no one from sakes returned my call/answered my messages…I could only raise someone from the accounts dept, who finally gave me a refund and and a free delivery. A waste of time, waste of good tomatoes and a costly mistake for the Tomato Stall…it makes me v nervous about using them again”

Helpful Report

Posted 1 year ago

Hi Samantha. The team once again send apologies for the multiple issue you had with your order. We had a rather complicated technical issue that week which proved very challenging to rectify. Please be assured this is not our usual high standard of great service.

Posted 1 year ago

“The service and delivery were okay, i.e. the correct products were delivered on the right day. Beyond that, though, it was unimpressive. Quite a number of the tomatoes had to be thrown away because they were rotten from the outset. Worse still, though, ALL were over-ripe and as such, the distinctively different flavour of the different varieties - which is the whole point of heritage tomatoes - was lost. I cannot believe that an apparently specialist tomato retailer seems to think that everyone wants over-ripe excessively sweet tomatoes. I certainly don't, which is why I won't be ordering from here again.”

Helpful Report

Posted 1 year ago

Hi Simon. We are so sorry to hear this. Pleas email our lovely customer service team on hello@thetomatostall.co.uk and they will be happy to help.

Posted 1 year ago

“Fabulous produce as always, look forward to our monthly delivery”

Helpful Report

Posted 1 year ago

“Good tomatoes if fruit sent ripe you end up with to many damaged fruit due to delivery contractors neglect in handling”

Helpful Report

Posted 1 year ago

Hi Mark, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.

Posted 1 year ago

“Love all their produce, fresh and store cupboard. Good customer service”

Helpful Report

Posted 1 year ago

“Just love that in the depths of winter I can source a beautiful, tasty tomato - it fills me with such joy! I serve them in my restaurant and get asked all the time where on earth I find my tomatoes? Last week I included a couple of bunches of asparagus - WOW - absolutely fab!”

Helpful Report

Posted 1 year ago

“Really enjoy our fist box of tomatoes must order another 😎”

Helpful Report

Posted 1 year ago

“The tomatoes are delicious. Unfortunately whoever packed my order put a box of jars and aubergine on top of the tomato box. A few small tomatoes arrived a bit squashed. Pity, till I cooked them, and their great taste overwhelmed any upset”

Helpful Report

Posted 1 year ago

“Again top quality produce, arrived on time in good condition..”

Helpful Report

Posted 1 year ago

“FABULOUS. Great produce, no plastic and excellent customer support team.”

Helpful Report

Posted 1 year ago

“Absolutely love the produce available from the Tomato stall you can really taste the difference, easy to use website and good delivery”

Helpful Report

Posted 1 year ago

“Arrived when expected, lovely tasting tomatoes and a nice selection, 4 were a bit squashed and had made a mess of the box , but super apart from that”

Helpful Report

Posted 1 year ago

“Although your tomatoes are delicious they were far too ripe for me and arrived quite squashy”

Helpful Report

Posted 1 year ago

Hi Veronica, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.

Posted 1 year ago

“I have never been disappointed by any of TTS products. Deliveries are prompt, packaging is done carefully and the products are a delight.”

Helpful Report

Posted 1 year ago

“Simply delicious!🍅”

Helpful Report

Posted 1 year ago

“Simply the best......”

Helpful Report

Posted 1 year ago

Isle of Wight Tomatoes is rated 4.8 based on 3,752 reviews