Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.79

4.8 Rating 3,875 Reviews

94 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 3,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 2nd December 2024

210

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality was ok. But disappointed with the lack of different tomato.”

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Posted 3 years ago

Hi Paul, so sorry to hear this! Please do get in touch with our lovely customer service team as they would love to be able to resolve this for you!

Posted 3 years ago

“The tomatoes are delicious. But I've never had a delivery from DPD where I didn't find tomatoes smashed. Last delivery I got half of them totally crushed. Customer service is not great either, unfortunately.”

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Posted 3 years ago

Hi Cova, I'm so sorry to hear that your orders have been arriving like this. We pride ourselves on growing only the finest varieties of tomatoes, picking them by hand when they are perfectly ripe to ensure they reach our customers looking and tasting their best, so it is really disappointing to hear that on this occasion your ordering experience has fallen short. We have recently updated our packaging to include clearer instructions to ensure that the parcels are handled with more care so they arrive safely. I have checked with the team and believe that this has now been resolved for you but please don't hesitate to get in touch if we can be of any other assistance. Thank you for sharing your feedback and once again we apologise for any inconvenience caused. Kind regards, The Tomato Stall Team

Posted 3 years ago

“Wouldn’t order again The tomatoes where spilt on arrival and in turn they had gone over the next day. The padron peppers where really good”

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Posted 3 years ago

“Sadly produce quality has deteriorated massively. I recommended you to many last year but last few orders over ripe and very bruised.”

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Posted 3 years ago

“Really hoped this would be a good find however I’m really sorry to say that many were over ripe/soft and over half were squashed entirely in a very soggy box 😢”

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Posted 3 years ago

“Unfortunately last 3 deliveries have not been to usual standard. Tomatoes used to keep really well for up 2 - 3 weeks but recently have been soft on delivery. Very few have been suitable for salads so I have had to make sauces and freeze. So disappointed as I had previously recommended to others. I will have to try to buy smaller quantities locally”

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Posted 3 years ago

“The first order arrive late and mostly inedible. Rang and was assured a second box would be sent. This arrived promptly but was not a replacement of the box I ordered it was much smaller and tomato’s where still very soft and some had split. No happy so I won’t be ordering again Sorry”

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Posted 3 years ago

“Very disappointed. About 20% of them went very soft or has mold within 48 hours.”

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Posted 3 years ago

“Order to be delivered on Saturday. Tuesday evening still has not arrived. I understand with fresh produce there can be delays. Would be useful to be kep updated”

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Posted 3 years ago

“Amazing produce, real shame about the delivery. Dpd didn’t deliver as agreed, despite me having saved a safe space with them. So tomatoes have yet to arrive and are possibly rotting in this heat in a warehouse somewhere… I would love to be able to set up a regular weekly subscription delivery in a regular day from a reliable delivery company, like other vegetable box suppliers.”

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Posted 3 years ago

“I was very disappointed with our order, in particular the heritage tomato box, the majority of the tomatoes were very over ripe and the skins were split on a lot of them. Based on this first order I will not be purchasing again.”

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Posted 3 years ago

“Not at all what was described. Not much variety, mostly cherry red tomatoes. The beef tomato and vintage ones came split and with mould on them. I also ordered asparagus, which was very woody and I could only use the very tips. I was looking forward to having these as a regular delivery, as I only live in Southsea, but the quality was very poor, and it was expensive with lack of variety. I really didn't expect damaged and mouldy tomatoes.”

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Posted 3 years ago

“I am very disappointed with my last delivery. I ordered two boxes of the tiger tomatoes, however the tomatoes were over ripe none of them were really firm, from previous experience of your deliveries and the tomatoes appear to be much bigger than I’ve had from another supplier. I hope you take notice of this review because I would hate to have to go to somewhere else for my tomatoes.”

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Posted 3 years ago

“Quite a few of the tomatoes were soft and watery, one very large one was mouldy by the next day. Was very disappointed by the contents of this box, could maybe put it down to travelling in a van during the hot weather.”

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Posted 3 years ago

“Very disappointed with their response to the fresh produce being in transit for 3 days. A shame because their produce is excellent.”

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Posted 3 years ago

“Normally good, but had to throw half away this time as they came crushed and split. The others will go off faster too as a result.”

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Posted 3 years ago

“Good service in terms of delivery but some of the tomartoes were damaged and i did not feel for what we spned the box we got was enough product”

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Posted 3 years ago

“Organic box ordered. Many tomatoes scared or split. Nearly all over ripe. Disappointed”

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Posted 3 years ago

“Organic box ordered. Variety of different shapes and sizes. Unfortunately several tomatoes were scared or split. Most were ripe or over ripe which meant they had to be used almost immediately. Disappointed”

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Posted 3 years ago

“Overall very disappointing. A substantial number of fruit had split or burst in the box (which was well packaged so they were not damaged in transit). Shame really :(”

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Posted 3 years ago

Hello, so sorry to hear this. Can I check the issue was raised with our customer service team? We would love to rectify this for you. Just call 01983 866907 or email hello@thetomatostall.co.uk so we can help.

Posted 3 years ago

Isle of Wight Tomatoes is rated 4.8 based on 3,875 reviews