Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.79

4.8 Rating 3,837 Reviews

94 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 3,837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 2nd December 2024

210

Anonymous

Anonymous // 01/01/2019

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“The package was a joy to receive, the jewel colours were spectacular! However, you make a point of saying that the tomatoes will be ripe and ready to eat. Well, I’m afraid most of mine were overripe and within 24 hours three were mouldy and were thrown away. You may want to consider packing some that are unripe so that the recipient can have the pleasure of watching them ripen on the kitchen window sill. I live alone and would have appreciated being able to stagger using the tomatoes. The large and small peppers were wonderful and kept beautifully in the fridge and some were eaten raw, the others cooked. All in all, a mixed bag!”

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Posted 3 years ago

“Beautiful , tasty Tomatoes, again delivered in perfect condition .”

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Posted 3 years ago

“Really enjoy tomatoes that have taste and flavour. Wish mixed boxes had less small and more larger tomatoes.”

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Posted 3 years ago

“Lovely tomatoes, slow roasted with olive oil and the tomato salt made an excellent dish for a 21st dinner!”

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Posted 3 years ago

“We love buying from the Tomato Stall, the quality and flavour is so much better than supermarket bought produce.”

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Posted 3 years ago

“I’ve never had a less than 5 star box yet! Beautiful smelling and tasting tomatoes! Thank-you.”

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Posted 3 years ago

“Over ripe and squashed tomatoes, ended up in the bin. Shame nice idea, but poor product, requested refund.”

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Posted 3 years ago

Hi Ross, I'm really sorry to hear that your order was not up to our usual high standards. Thank you for sharing your feedback with us. I understand that one of our lovely customer service advisors Jodie has responded to your email to try and resolve this for you. Please get in touch to discuss how we can resolve these challenges for you.

Posted 3 years ago

“Quick delivery, just quality of produce delivered wasn’t at its best. With the tomatoes being very ripe”

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Posted 3 years ago

“I am over the moon with my tomatoes, aubergines and peppers…. Such an array of gorgeous things!”

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Posted 3 years ago

“Great if you want to receive overripe squashed tomato's, company does not respond to email, recommend shop elsewhere”

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Posted 3 years ago

Hi Reg, I am so sorry to hear of the disappointment with your order. Thanks for reaching out to share the feedback with us. We are a small team and endeavour to get back to all of our valued customers as quickly as we can, your experience is hugely important to us. I understand that one of our lovely service advisors Jodie responded within the working day to your enquiry, apologies this has fallen short of your expectations. Please get in touch if you would like to discuss, we always do our utmost to resolve any challenges experienced

Posted 3 years ago

“Not cheap, but worth the money. Very tasty and beautiful tomatoes, I will definitely be ordering again.”

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Posted 3 years ago

“Really hoped this would be a good find however I’m really sorry to say that many were over ripe/soft and over half were squashed entirely in a very soggy box 😢”

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Posted 3 years ago

“Unfortunately last 3 deliveries have not been to usual standard. Tomatoes used to keep really well for up 2 - 3 weeks but recently have been soft on delivery. Very few have been suitable for salads so I have had to make sauces and freeze. So disappointed as I had previously recommended to others. I will have to try to buy smaller quantities locally”

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Posted 3 years ago

“Told I had to give up chocolate so replaced it with your Piccolino Tomatoes and they taste even better than Chocolate!!! My new secret addiction - They are gorgeous!”

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Posted 3 years ago

“Great tomatoes that smell. Like tomatoes should. That last at least two weeks at room temperature. OK, occasionally damage in transit but rarely. I have been getting these plus padron peppers etc for around 16 months now and won't be going anywhere else.. Thanks IOW 🙂”

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Posted 3 years ago

“Fast delivery. Everything came in good condition. Peppers are super delicious and sweet. Tomatoes are super tasty. I have finally found proper tomatoes here in the UK. Looking forward to trying the juice as well, which awaiting in the fridge. Highly recommend”

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Posted 3 years ago

“Received my heritage box this morning and what a huge disappointment the whole box were soggy and most were split open! Not one was good enough to eat on its own or in a salad,the only thing to do is cook them and you would have to do it straight away because they are so so ripe!! Total waste of money.”

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Posted 3 years ago

Hi Debra, we are so sorry to hear that your box was not up to our usual high standard. We'd love to put you in touch with our customer service team to resolve this for you. Please feel free to reach out and we will get this sorted.

Posted 3 years ago

“I get a repeat delivery every 2 weeks, I spend a small fortune. The tomatoes are mostly great, I often get very soft and frequently rotten ones in the bottom of the box. I decided to downsize to prevent squashed ones. The customer service, to date, has been good. Is it because I am now a loyal customer that my e-mails are ignored? My money was taken on Saturday for my next delivery, it is now Tuesday and I still do not know when I can expect to receive my tomatoes. This is a shame as I do not appreciate being taken advantage of. The experience was great, but the way I feel now, I shall cancel all future order.”

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Posted 3 years ago

Hi Adri, really sorry to hear that there have been some issues here. Please feel free to let us know when would be a good time to call you and one of our customer service team will be in touch to resolve this for you.

Posted 3 years ago

“Just love receiving a box of sunshine from the IOW! Beautiful produce at a good price. Excellent customer service.”

Isle of Wight Tomatoes 5 star review on 9th July 2021

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Posted 3 years ago

“Excellent and very prompt service and delivery.”

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Posted 3 years ago

Isle of Wight Tomatoes is rated 4.8 based on 3,837 reviews