Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“Have used this company on several occasions, always good advice, good customer service, competitive quote, and always fit on agreed date. Would recommend this company.”

Helpful Report

Thanks so much Mr Jermy for your feedback on our business. It really does make a huge difference to potential customers when they're choosing a company to work with. Thanks for all of the business we have done with you and if you need us in the future just give us a call. Have a great day!

“Excellent service from start to finish. Great selection of products. Really pleased with our amtico flooring. Highly recommended.”

Thetford Carpet Warehouse 5 star review on 9th February 2019

Helpful Report

Wow Lucy! You're new floor really has had a massive reaction on our Facebook page - people LOVE IT!! As do I lol. I'm glad that you have been over the moon with everything we provided and if we can be of any help in the future, just give us a call :)

“We highly recommend this company. Great friendly, professional service. Huge range of choice. Price was superb and our LVT’s and carpet were fitted to a exceptionally high standard. This company doesn’t cut corners anywhere and ensure they go above and beyond to ensure brilliance every step of the way. Our home now looks fresh modern and clean, we simply are over the moon with our new flooring. Sincere thanks to all the team. 😊😊😊😊😊”

Helpful Report

Hi Sarah, thanks so much for your lovely review of our business. A lot of blood, sweat and tears goes into making it work, but our customers' feedback about us makes it so worth while! If you're happy, we're happy! And you're home looks amazeballs!!!! I'm not sure you'll need to do anymore flooring in your home lol but if you ever do, just give us a tinkle ;)

“Regular customer and have always been impressed with quality of work and value for money, would recommend.”

Helpful Report

Thanks Steve for your positive feedback and your business of course! We look forward to seeing you soon ☺️

“Fitter (Tom)arrived on time, laid carpet to our three bedrooms in an efficient and timely manner. Cleared the waste and left our home looking fabulous. Thanks.”

Helpful Report

Hi Stewart, thanks for your review and I’m so glad we left your home looking fabulous! We’ll be back to do the next areas very soon! ☺️

“First time using Thetford carpet warehouse. Everyone really friendly and helpful. Had carpet fitted on stairs and lvt flooring in kitchen and utility. Highly recommend Thetford carpet warehouse.”

Helpful Report

“Thetford Carpet Warehouse have been amazing! Our floor caused Brett some problems, but he worked tirelessly to ensure it was fitted to perfection. Would highly recommend 😀”

Helpful Report

“The staff were so helpful, friendly and courteous. They gave an excellent service and went out of their way to help me, by fitting me into their busy schedule. They hold a great selection of stock, and were very knowledgeable about suitable selections for various rooms. would recommend this company and will use again in the future.Delighted!!”

Helpful Report

Thanks so much Mrs B! Your kind words are much appreciated and I've passed your gratitude onto Tom already :) We look forward to seeing you again soon!

“I am very happy with the quality of the carpet and the customer service involved. The company and fitter certainly went the extra mile for us.”

Helpful Report

“Thetford carpet warehouse have installed most of the carpets in my house. Always good service, always arrive at the time stated. Brilliant. Lovely to support this local family too, that's an added bonus. Gemma and Bret work really hard to give a great service , I've recently needed to ask a question on email and Gemma replied quickly. When you buy here you feel they really care.”

Helpful Report

Thanks Linda for your business with us and your lovely feedback. We appreciate it very much as we are so small and each customer is important to us... not just an invoice number! We've been going strong for nearly 9 years now and it's thanks to our customer's support and recommendations that we've been able to build such a strong reputation locally (and a lot of noted hard work of course!). Thanks again and we hope to see you soon :)

“After being quoting near on £1000 by other company's ,carpet warehouse was amazing only charging 350! Gemma was lovely and made sure our visit was simple and not ridiculously expensive. Thank you”

Helpful Report

You are very welcome! We are here to help and save our customers money where we can. In your case we were a MASIIVE difference and I'm so glad that you popped by and we could deliver on time for your from our roll stock. All the best in your new home and we hope to see you again soon!

“Just had LVTs fitted through the downstairs hall, kitchen, utility and bathroom. The excellent product and meticulous fitting resulted in a fabulous look. That’s nearly the whole house floored by the TCW now. Cannot recommend highly enough!”

Helpful Report

“Very Good experience from start to finish, very helpfull people, nice & pleasant, no problems arrived when they said they would. Would recommend 100%”

Helpful Report

“Sensible, friendly advice on choice. Fitting on time, excellent laying service with helpful fitter.”

Helpful Report

“job done very proffesionally”

Helpful Report

“Excellent customer service. Brett listened to everything I said and picked good quality carpets and flooring for me. The cost of the carpets and fitting was lower than expected. The fitter did a brilliant job and left everything clean and tidy. I would recommend Thetford Carpet Warehouse for all carpet and flooring requirements.”

Helpful Report

“From first client consultation to install, over three separate dates the service was first class. Nowhere else I would go locally for my flooring needs. Thanks guys - exceptional service!”

Helpful Report

“Great value flooring, very pleased with our lvt floor, looks amazing. Staff very helpful, friendly & knowledgeable about products. Would shop there again no hesitation, would also recommend them to anyone looking for quality, at a good price. Well done Thetford Carpet Warehouse, keep up the good work! Mr & Mrs Gill.”

Thetford Carpet Warehouse 5 star review on 25th June 2018

Helpful Report

Thanks Mr & Mrs Gill for your review! Your new flooring looks amazing and we're so happpy that you're pleased with everything. If we can be of any help in the future, please do not hesitate to give us a call! 01842 760598 :)

“Fantastic friendly and efficient service. Absolutely thrilled with my new carpets and I can’t wait to have the rest of the house done. I fully recommend their services!”

Helpful Report

Hi Amy thanks so much for your review and your business with us! We hope that you are settling in nicely and we look forward to seeing you soon 😊

“Their customer service is second to none. They will do their best to help you out if the fitting is urgent, the fitters are very polite and have great attention to detail. Thank you.”

Helpful Report

Thanks Mrs Howell for your recent business with us and for your positive review. We do pride ourselves on our Customer Service from start to finish and im please that you are happy 😊

Thetford Carpet Warehouse is rated 5.0 based on 260 reviews