Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“Very happy with the serice and carpet looks great too definitely would recommend to people I know . Thanks helen”

Helpful Report

HI Helen, thanks for your positive review of our business and your experience with us at Thetford Carpet Warehouse. Any customer recommendations are much appreciated :) If we can be of any help in the future please pop by and see us.

“Recently purchased floor covering for bathroom and hall. Thetford Carpet Warehouse came to the house with samples to measure up and quote, I accepted the quote at that time and within 2 weeks a fitter arrived and done a fantastic professional job which greatly impressed me . I would recommend their services whole heartedly John Ashdown Griston”

Helpful Report

Hi Mr Ashdown, thanks so much for your returning business to us. We are pleased that you're impressed by us at all levels and if we can do anything to help you in the future please do not hesitate to pop in and see us :)

“We have had the whole bungalow fitted out with new flooring, everyone is so friendly and helpful. A lovely family run business, we had a little problem with one of the carpets but Brett sorted it so quickly, we wouldn't go anywhere else for our flooring.”

Helpful Report

Hi Miranda, thanks for your lovely review and all of your returning custom. We look forward to seeing you in the soon!

“Lovely family run business, Friendly, Accommodating, and above all, reliable and flexible, providing flooring to all rooms in my 4 bedroom bungalow. My first port of call from now on. Thank you all at Thetford Carpet Warehouse.”

Helpful Report

Thanks for your lovely review. Thanks for your business and we look forward to seeing you again soon.

“TCW have provided us with a great service this year carpeting eight new builds we have built he has pulled out the stops to work around our completion dates as well as working with the trades to ensure the job was done on time and to an excellent standard.”

Helpful Report

All in a days work Richard! Thanks so much for your support over the years and we look forward to seeing you again soon. The new homes that you have just built are lovely and I'm sure there'll be more to come! richard.curtis@amas-ifa.co.uk

“Brilliant service, lovely people. Always use your company. Thank you very much”

Helpful Report

You are very welcome! Thanks for your business and if we can help at all in the future just give us a call.

“Moved to thetford 2012 and used carpet warehouse moved again 2015 used again 1st class service and fitters and good prices.thankyou”

Helpful Report

Great to hear you were happy with all aspects Mr Tillbrook and thanks for coming back to us after your move! Your business is much appreciated and we hope to see you again soon.

“This family run business sacrifices nothing in order to please their customers. I have used them many times for both my home and my business floorings. They are very service and price orientated and very competitive too. I truly wish Brett and Gemma many more years of business success. Thanks. Mike”

Thetford Carpet Warehouse 5 star review on 17th January 2017

Helpful Report

Thanks Mike for your supporting us over the years, your return custom is much appreciated! The boys love their new hair cuts today - great as always by Mike's Barber Shop.

“Excellent, friendly service from the whole team at Thetford Carpet Warehouse. They delivered to us in Norwich, on time and did the assembly. They made sure to contact us to let us know they were on their way so we didn't need to wonder what time they would be arriving. Thoroughly recommended.”

Helpful Report

Thanks for your feedback Mrs Hylton :) we are pleased that you were happy with all aspects of us at Thetford Carpet Warehouse! I'm sure your new wardobe looks perfect in your bedroom. If we can be of any help in the future please do not hesitate to get in touch with us. www.thetfordcarpetwarehouse.co.uk/special-offers

“Thetford Carpet Warehouse fitted our new house, carpet to first floor and luxury vinyl tiles throughout the ground floor. from our very meeting through to the completion we could not have been in more caring, professional and dedicated hands. If you are looking for a fantastic company, wide choice of products at affordable prices - look no further, you have found it with Thetford Carpet Warehouse. We were so please we bought several items of living room and bedroom furniture too and would not hesitate to return when we are next looking to furnish our house. 5 Star - excellent service. Barry & Lorraine Spencer - Brandon.”

Helpful Report

Hi Barry, thanks for such a glowing review and of course for your business with us! We are glad that you and Lorraine managed to enjoy a Christmas in your new home and we look forward to seeing you soon.

“Amazing service a and the fitter made a fantastic job with carpet”

Helpful Report

Hi Debbie, thanks for your positive feedback. If we can be of any help in the future you know where we are to give us a shout!

“Brett and Gemma at Thetford Carpet Warehouse gave us a fantastic service a couple of weeks ago when we bought and had fitted our carpets Nothing was too much trouble and the price was excellent as well I am very happy to recommend them and their company to any potential customers”

Helpful Report

Hi Colin, thanks for your business earlier this month and for your feedback. If we can be of any help in the future please don't hesitate to give us a call.

“Fantastic! From start to finish, great people with great knowledge and prices. Very helpful from the minute I walked in, found what I was looking for without trying to sell me unnecessary bits. Got me a date for fitting very fast and got the job done to a great standard! Highly recommend this company :D”

Helpful Report

Hi Shane, thanks for sharing your experience with us. As you've found out, we are just 'normal' people - not salesmen (and a woman!) and treat our customers as we'd like to be treated whilst shopping! If we can help at all in the future please give us a call.

“Superb personal service dealt with all our issues and advised the best carpet for our requirements. Price was very competitive. Installer was polite and tidy and on time. Would recommend Thetford Carpet Warehouse to family and Friends and would have no hesitation in using them again.”

Helpful Report

Hi Mr Sharp, many thanks for your recent business with us and your positive feedback. We do pride ourselves on our reputation locally and yes please do tell your family and friends all about us. We'd love to meet them too!

“I received a call to ask if I would like my stair carpet fitted a day early , of course I said yes but was worried as I was not home and I hadn't organised for the old carpet to be taken up , This was not a problem at all and was taken up for me by Brett and the carpet is amazing would recommend every time ????”

Helpful Report

Thanks for your lovely review and we're so pleased you're happy with your new carpet! ???? Thanks for your business!

“Thetford Carpet Warehouse enjoys a highly deserved reputation throughout many areas of Norfolk and Suffolk. For this reason, we visited their showroom and were immediately impressed by their friendly welcome and interest in our enquiry. Following a prompt visit to provide carpet estimates for various parts of our home, we had no hesitation in placing our order with Thetford Carpet Warehouse. Subsequently, the fitters arrived exactly as arranged and completed an excellent job. As a result of our dealings with Brett and Gemma, together with their fitters, we have been delighted to return to them with additional worders and look forward to the imminent completion of the next phase of our carpet needs. Appreciative thanks to Gemma, Brett, Liam, David and James for their excellent service, care and attention to detail. Sheila and David”

Helpful Report

Hi David, many thanks for your lovely feedback, it's been a pleasure working with you and Sheila and I'm confident that your next phase of installation will look equally as great as your first! We look forward to seeing you soon (and I hope your shopping was successful today!)

“Gemma was really helpful in the showroom, a pleasure to deal with. Carpet fitter was on time and did a great job!”

Thetford Carpet Warehouse 5 star review on 16th January 2017

Helpful Report

Hi Mrs Wickham, thanks for your recent business and feedback and the photos are just great! Thanks for that added bit of detail. We really do appreciate all comments and photos but especially your business. If we can be of any help in the future please do nit hesitate to give us a call on 01842 760598.

“Excellent service every time 5*+ ????”

Helpful Report

Great to hear you are pleased wth us! Thanks for your business and if we can help at all in the future please just give us a call on 01842 760598.

“I have shopped at Thetford Carpet Warehouse since its inception and I have never been anything but impressed and pleased with the products, prices and service . Everyone from shop floor to fitting has been friendly and helpful . Hope to continue using this lovely local amenity in the future. Annie Sanger”

Helpful Report

Hi Anne, thanks for your support with us since we were born, it's always much appreciated! And your positive feedback speaks volumes. We will look forward to seeing you this week with the delivery of your new piece of furniture.

“This is just a test before we get our reviews coming in. I think we are great obviously!”

Helpful Report

Thetford Carpet Warehouse is rated 5.0 based on 260 reviews