Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“Excellent service would never go anywhere else”

Helpful Report

Hi Fiona, thanks so much for your business with us recently, and it's great to hear that you are happy all round and will return to us should you need anything else :) We look forwardto seeing you again soon x

“So happy with our new LVT flooring. The staff both at the warehouse and the fitters are friendly and helpful, answering and questions we had in a relaxed but knowledgeable manner. Communication was fantastic in person and on the phone. I can't fault Thetford Carpet Warehouse, they are fantastic!”

Helpful Report

Super, super, super Marie! Your new LVTs lookamazing and everyone who's seen it on Facebook clearly agrees :) Thanks for your business and you know where we are if you have anything left to do in the future! lol x

“Accurate measurement of complex staircase with three flights and two part landings. Good advice freely given and excellent fitting service. Thank you.”

Thetford Carpet Warehouse 5 star review on 12th July 2017

Helpful Report

Wow Mr Warner, this looks amazing! Great choice of the Artwork carpet - the colours work so well in your home. Thanks again for your business with us :)

“Great service as usual from sales through to fitting”

Helpful Report

Thanks so much Ian for your feedback and if we can help at all in the future, please just give us a call. Have a lovely weekend and thanks for your business with us :)

“Right from entering the warehouse the staff where very helpful without being pushy. They have a good selection to chose from. Brett came out to measure the rooms I wanted carpeted and vinly laid. He was very informative and obviously knew his trade very well, he helped me select the best carpet and vinyl for use. The ordering was simple and price competative and when the carpet came the fitter was very helpful and brilliant at his job. All in all I will be going straight to them for my next flooring requirements.”

Helpful Report

Hi Mrs Pennells, thanks for such a glowing review ????. We do pride ourselves on our 'non-pushy' personal service and we are over the moon that you are happy with all aspects of our business. If we can be of any help in the future, please pop by and see us! ????

“I had a stair carpet and vinyl fitted in my hall and bathroom by Carpet Warehouse. I am delighted with my purchases and the fitting of them. I found all the staff at the showroom helpful, knowledgeable and professional. The fitters were polite and tidy whilst carrying out their work. I would have no hesitation in recommending Carpet Warehouse to anyone looking for a local, family business offering a personal and friendly service.”

Thetford Carpet Warehouse 5 star review on 26th June 2017

Helpful Report

Hi Lois, thanks so much for sending us pictures! I love seeing something a bit different, it all looks great! Thanks so much for your business and if we can be of any help in the future please do not hesitate to contact us :)

“We have used Thetford Carpet Warehouse a number of times for our rental properties - always very helpful, and well priced.”

Helpful Report

“Superb service throughout. Courteous, helpful staff dealing with multiple room order. Good selection of carpets and lino at excellent prices. Punctual, courteous and very hard working fitter. Outstanding standard of fitting in every room and stairs. Recommended to friends and family locally. On a different level to any competitors used in the past.Thetford Carpet Warehouse is a company which deserves to do very well.”

Helpful Report

“Excellent service from Brett and Gemma - so happy with my vinyl and the fitters did a superb job - I'd give them 10 stars if I could - Brett even contacted the manufacturer as we had a query on the colour - service above and beyond - highly recommended”

Helpful Report

“Very helpful during the carpet selection process and the quality of workmanship shown by the fitter was excellent. Really pleased with the end result.”

Helpful Report

“What a lovely family run business! We went in store was not followed around and pestered we were left to look around. We went in to look for a new carpet come out with a carpet and bedroom furniture. The furniture that was delivered foc on the same day we brought it. The carpet was laid by a lovely young man and looks fantastic. Thank you Gemma and co u certainly will be getting our custom again.”

Helpful Report

Hi Lisa, thanks so much for your business with us and we do look forward to seeing youguys again soon! :)

“Over the moon with both the carpet and the service from Thetford Carpet Warehouse. The whole process from store, measurement and installation was perfect. Cant fault anything they did and they were a fantastic price too! Much cheaper then larger competitors while still providing better quality. I have and will recommend them to everyone.”

Helpful Report

Thanks Mrs Buck for your business with us and thanks for such lovely feedback :) If we can be of any help in the future please pop by and see us.

“Happy to store my carpet until home improvements completed and excellent fit. Would recommend to anyone wanting to update their home.”

Helpful Report

Hi Darren, thanks so much for your business and I bet your home is looking amazing after all your hard work over this last year! If we can help at all in the future, give us a tinkle :)

“Brilliant service,friendly staff.Reliable.Great prices too.Very happy with our purchase. Highly recommend.”

Helpful Report

Thanks Mrs Filipova for your recent purchase from us. We do pride ourselves on our personal service and competitive prices and we're happy that you're happy with them too! We hope to see you again soon :)

“fast ordering and fitting service”

Helpful Report

Excellent stuff Nigel, we are happy that you're pleased with your recent experience with us. We hope to see you again soon!

“Always a prompt and friendly response and service. Fitters are efficient and always turn up promptly. Excellent value for money and lovely people to deal with - whoever you contact.”

Helpful Report

Ahh that's lovely to hear Mrs Bidwell and thanks for your return custom (I LOVE your new carpet - it amazingly soft!) If we can help you at all in the future please give us a call.

“Always buy our carpets from Thetford Carpet Warehouse, good range, consistently good service. Never had any problems.”

Helpful Report

“I am very happy with the service and advice I received from Gemma and the delivery and fitting of my furniture and carpet. Thank you all.”

Helpful Report

“Brett and Gemma are very busy people - so you have to pin 'em down! - but could not be more friendly and efficient and the work we had done - a new fitted stair carpet and a conservatory floor - was of a high standard. They were flexible and helpful in bringing forward fitting dates and we are very pleased with the look of our new rooms. Prices are fair and the fitters very professional.”

Thetford Carpet Warehouse 5 star review on 18th April 2017

Helpful Report

How lovely Ralph! It's so nice to see the finished article as we aren't alway fortunate enough to get pictures. From memory you had Kew Oak LVT and it look amazing! If we can help at all in the future, please do not hesitate to come and see us :)

“Great service from a great local company. I found the whole experience to be easy, friendly and professional and would have no hesitation in recommending Thetford Carpet Warehouse to anyone.”

Helpful Report

That's lovely to hear Mr Farrell and thanks so much for your business with us and for being so accommodating with time slots. We hope you love your new carpets and if we can be of any help in the future, please pop over to see us!

Thetford Carpet Warehouse is rated 5.0 based on 260 reviews