Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“They fitted us in before the end of March as it was a rental property and was due for occupation on the 1st of april”

Helpful Report

Hi Mrs Clarke, thanks for your business and we do hope your Tenants have settled in nicely now. If we can be of any help in the future, please just give us a call :)

“Yet again, amazing carpet! Superior quality as always, wouldn't go anywhere else!! Thanks guys, see you soon ;)”

Helpful Report

Ahh thanks Bev for your business! How did your stairs look after you put the wood on the riser? I know it'd look lovely coz you've got a great eye for it! See you soon :)

“Very friendly service. Helpful advice and samples given to allow choice of colour and assist with making a decision on the right carpet for us.”

Helpful Report

“Great service and over the moon with my carpet looks fab”

Helpful Report

Hi Eileen, glad you love your new flooring! If we can help at all in the future, please give us a shout :)

“Amazing service: organised, quick, polite and cleaned up brilliantly when finished. I highly recommend this company and their employees. Great job very well done, thank you”

Thetford Carpet Warehouse 5 star review on 18th March 2017

Helpful Report

Such lovely compliments Mr Allison, thank you :) If we can be of service in the future, please do not hesitate to give us a call!

“Very pleased with my new carpet nicely fitted ,cat loves it sleep all night in the corner and don't sleep in his bed any more. I am very pleased with it H Edwards”

Helpful Report

Ha ha Hazel, I'm glad that your cat loves your new carpet too - we aim to please! :)

“Our experience at Thetford Carpet Warehouse was positive. The staff were efficient, friendly and professional when ordering, measuring and most important laying of the carpet. We would highly recommend them if you looking for good service when you need new flooring at competitive prices. Two very satisfied customers. Sam and Cathy Parker”

Helpful Report

Hi Sam and Cathy, thanks for such a lovely review and for your business with us recently. We hope you are enjoying your new carpet and if you need anything in the future, please give us a call :)

“Very accommodating and patient with my requirements”

Helpful Report

“Really happy with service provided and they are so happy to help you. They got keys before we moved in front the estate agents and mesured the floor and gave us a quote. I will use thetford carpet warehouse again in the future”

Helpful Report

“Brett, Gemma and all the team offer a great service. They are friendly, helpful but most of all professional. We have had carpets, Vinyl flooring and furniture from Thetford Carpet Warehouse and each individual purchase has met all expectations. We will certainly be back in the near future and recommend you highly to family and friends.”

Helpful Report

“On time, polite, cleaned up after fitting, very tidy job. What more could you want?”

Helpful Report

“I tried to turn over the very good but all seemed to register. We have bought carpet many times from Brett and have always been very happy woth quality and prices he charges. Brett always tries to do the best deal for the client. I would very much recommend this company.”

Helpful Report

“Brett went above and beyond to make sure everything was done on time for me. Really pleased with the fitting and price. Lovely service, would definitely buy from here again.”

Helpful Report

“Another fantastic carpet bought from Thetford carpet warehouse. As always the service from start to finish was superb, why would you go anywhere else! We certainly wouldnt! Thank you Brett and Gemma once again and also to Tom for his great fitting!”

Helpful Report

“Gema at Carpet Warehouse was happy to take the time required for me to find just the mattress I was looking for. They had just the item I wanted at a very good price, but I needed a different size. It was ordered straight away with no fuss. When it arrived it was brought by Brett who took it up the stairs for me so I had no problems at all. Will call to them again for any other such needs. Vince Gregory”

Helpful Report

“Wonderful Service. Brett brought loads of sample books for us to look at for a few days before we made a decision. Quick return on the quote and absolutely no pressure. The one we choose was lyd stock but Gemma found it and it was fitted on time by a nice fitter. We are really pleased with how it looks and will use for the rest of the house. Pleasure to deal with.”

Helpful Report

“Am pleased with your professional approach to helping me getting my work done. I will be using your business again. Thankyou Alan”

Helpful Report

Hi Alan, thanks for finding us and your business and we do look forward to working with you again in the future!

“Discover Hair would like to say we were very pleased with the service we received from carpet warehouse. They were extremely professional and helpful and we would definitely use them again and have recommended them to our customers. Thank you Brett, Gemma and team for all your help and excellent service.”

Helpful Report

Thanks guys for your business and for recommending us to your customers in the Salon :) It's much appreciated!

“From initial enquiry in shop to final fitting of carpet, the staff were very pleasant and helpful, the price and quality of carpet is excellent. Will definitely return in future and recommend to friends and family. Thank you.”

Helpful Report

Thanks Mr Vince for your recent business with us. With the word of mouth from customer like yourself, advertising their experience with us, we have been able to build up our good reputation locally. Thanks for this and also passing on any reccommendations. It is very much appreciated. If we can be of any help in the future please give us a call.

“First time we have used Thetford Carpet Warehouse as we only recently moved to the area. Gemma & Brett were extremely helpful and Tom did an excellent job fitting our new stair & landing carpet. We require more carpets in the near future and will have no hesitation in returning to Thetford Carpet Warehouse. It's a family run business where customer service has not been forgotten - Thank you P.Reeve”

Helpful Report

Hi Paul, we hope you've settled in to your new home now and thanks for your business and feedback. We are pleased that you love your new flooring and we look forward to seeing you again soon.

Thetford Carpet Warehouse is rated 5.0 based on 260 reviews