The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 898 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

Write Your review

Tell us how The Tax Refund Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The questions were very nicely put.”

Helpful Report

Posted 4 years ago

Hi! Thank you so much for your very positive review. We do try to make our review process as simple and easy to understand as possible. We really appreciate the time you have taken to leave us your review. Thanks! Mel

Posted 4 years ago

“Very understanding”

Helpful Report

Posted 4 years ago

Hi! Thank you so much for your 5 star review. We always appreciate feedback from our happy customers! Mel

Posted 4 years ago

“To make sure I get what I should.”

Helpful Report

Posted 4 years ago

Hi Paul Thanks very much for your 5 star review, we cannot ask for more! It is very much appreciated! Mel

Posted 4 years ago

“They're a fab service and do everything to attempt to get you the money you're owed!”

Helpful Report

Posted 4 years ago

Hi Jodie, we always appreciate a 5 star review, so thank you very much! We work hard to get back all the money our clients are owed from HMRC and we are happy to have helped you too! Thanks again! Mel

Posted 4 years ago

“East to navigate format”

Helpful Report

Posted 4 years ago

Thanks very much for your 5 star review William, we really appreciate it! We always strive to make our service as straightforward as possible for our clients so we are pleased you found our system easy to navigate. Thanks again! Mel

Posted 4 years ago

“Easy to use, and a good all round service.”

Helpful Report

Posted 4 years ago

Morning Alan, Thanks for your feedback on our tax refund service - we aim to please! ;) Mel, The Tax Refund Company

Posted 4 years ago

“Easy to use now wait and see thank you”

Helpful Report

Posted 4 years ago

Hi Marcel, Glad you found our tax refund service easy to use! Tax can be complicated - we work very hard to keep it as simple as possible for our customers. We're working on your application for a tax refund, rest assured we'll be in touch as your claim progresses :) Thanks and all the best, Mel The Tax Refund Company

Posted 4 years ago

“Easy to complete”

Helpful Report

Posted 4 years ago

Thanks for using our service Doreen, I'm glad you found it easy! Take care, Mel The Tax Refund Company

Posted 4 years ago

“Very easy to complete with straight forward questions. Have used before and although nothing gained last time the company are always honest, never any problems”

Helpful Report

Posted 4 years ago

Thanks for your kind words - and for using our service! Honesty online, especially when talking about your taxes, is hugely important - to you and to us. If you're not due a refund, that is actually good news - just means you weren't overpaying in the first place! Take care, Mel The Tax Refund Company

Posted 4 years ago

“Clear steps when filling in the information. Simple and easy.”

Helpful Report

Posted 4 years ago

“Great service and very easy”

Helpful Report

Posted 4 years ago

Thanks for your kind words Renata - glad you found it easy! :) Take care, Mel The Tax Refund Company

Posted 4 years ago

“Thank you for the service.”

Helpful Report

Posted 4 years ago

Thank YOU for using us for your tax refund! Mel The Tax Refund Company

Posted 4 years ago

“was really great to fill out eventually.on third attempt i managed to fill out everything three time i tried to put in last month payslip date with no success so that part need looking into”

Helpful Report

Posted 4 years ago

Morning David, Thanks for using our tax refund service. Sorry to hear you had an issue with adding the month of your payslip, I'll pass that on to our IT Team so they can look to make that easier, thanks for letting us know! Mel The Tax Refund Company

Posted 4 years ago

“My third time trying to leave you a mainly positive review - TRUSTPILOT need to look into this ..... Thank you for the service you offer TAX refund Co. I had saved some information but when I returned it had gone so I added a few notes to the Additional Information Page. Also you do send a lot of emails ... However, very grateful to you have offer this service.”

Helpful Report

Posted 4 years ago

Hi Jane, Thanks for using our tax refund service. We send emails when there's some additional details we need, to confirm your application or to update you on your claim. I'll pass your feedback onto the team in Marketing though to see if there's any way they can make that better. Take care, Mel The Tax Refund Company

Posted 4 years ago

“A very clear, easy to use website. I had saved some information but it wasn't there when I returned so I just added a note to the Additional Information page. I did also get a lot of emails .... However, grateful that you deliver a service many of us don't like to do and are glad when it works out! Thank you.”

Helpful Report

Posted 4 years ago

“Very clear service but some information I had saved was no longer there when I went back. In the end I just added what I could to the Additional Information page. I did also get a lot of emails reminding me to complete the application. However, very grateful to have your assistance.”

Helpful Report

Posted 4 years ago

Hi, I'm glad you found our application form clear and easy to understand. Tax refunds and the details of what you could be due back and why can be complicated sometimes, that's why we spend a lot of time making sure our form and the questions we ask are as simple as they can be! Thanks for your feedback, Mel The Tax Refund Company

Posted 4 years ago

“Easy to use form well laid out in understandable language”

Helpful Report

Posted 4 years ago

Thanks for your feedback! :) Taxation and knowing the details that mean you could be due a refund - or simply checking you're paying the right amount of tax - can be tricky to understand sometimes. We spend a lot of time trying to make the process as simple, quick and easy for our customers as possible - looks like it worked in this case! Thanks again, Mel, The Tax Refund Company

Posted 4 years ago

“I was a bit dubious about this service initially but decided to give it a go as nothing to lose! I ended up getting a £550 tax refund which was brilliant!”

Helpful Report

Posted 4 years ago

Hi! We are so pleased that you decided to use our company and we are thrilled to have been able to get back your hard earned money for you! That's what we're here for! Thank you for your great review and we hope you enjoy your refund. Many thanks. Mel

Posted 4 years ago

“I received over hundred pounds,which I did not expect as I have worked at same place for 47 years on paye so thanks”

Helpful Report

Posted 4 years ago

Hi Raymond Thanks for your brilliant 5 star review! It's been our absolute pleasure to secure that money back for you. I hope it goes to something nice for you. It just goes to show that you never really know if you might be owed something back, thank you for taking that chance with our company! Kind regards, Mel

Posted 4 years ago

“Efficient and easy to use!”

Helpful Report

Posted 4 years ago

Hi Rupert Thank you for the kind words and 4 star review! It makes me happy to know that our service is efficient for our clients. We do prioritise making it as simple as possible for people to fill in and apply so thank you very much for confirming that it worked! I hope you enjoy your refund. Kind regards, Mel

Posted 4 years ago

The Tax Refund Company is rated 4.4 based on 898 reviews