The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 898 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily completed once I had the relevent info to hand.”

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Posted 3 years ago

That's great to hear (and a great tip for others too). Thanks for the review, kind regards

Posted 3 years ago

“The form was easy to complete. The additional information box allowed me to write about my concerns.”

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Posted 3 years ago

Thanks for the feedback and thanks for sending the additional information, the more information we have the more chance there is of us finding you a claim. Kind regards

Posted 3 years ago

“Nice that they understand the situation that I am in at the moment.”

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Posted 3 years ago

Thanks for the feedback Graham, it's much appreciated and helps other customers understand that we're a real company with real people to deal with your application. Kind regards

Posted 3 years ago

“I hope all my details are correct at this time the amounts are. Thankyou any further information needed I will try to oblige.”

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Posted 3 years ago

Thanks Alan, our team will be in touch if they need any more information from you. Thanks for using our service, kind regards

Posted 3 years ago

“Very good service, fast and responsible”

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Posted 3 years ago

Thanks for the review Anton, we really appreciate it. Kind regards

Posted 3 years ago

“So easy to fill out the online form. Nothing to lose.”

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Posted 3 years ago

That's great feedback, thankyou. You're absolutely right, there is nothing to lose! Kind regards

Posted 3 years ago

“Yes very good”

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Posted 3 years ago

Thanks for the review. Just out of interest, what would we have needed to do get 5 stars from you? Kind regards

Posted 3 years ago

“Filling in the many questions was a bit tricky,but time taking made it complete..”

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Posted 3 years ago

Thanks for taking the time Philip, the more information we have the better chance there is of us being able to find you a claim. Kind regards

Posted 3 years ago

“Friendly use. I'll recommend this to my colleagues.”

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Posted 3 years ago

Thanks for the review (and spreading the word) it really is appreciated. Kind regards

Posted 3 years ago

“Each time I have had to ring, the staff have been so pleasant and helpful. which is more than I can say for a lot of companies now.”

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Posted 3 years ago

Hi Maureen, thank you so much for the great review. They're a lovely bunch aren't they? I'll make sure your feedback is passed on to the team. Kind regards

Posted 3 years ago

“Simple and easy”

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Posted 3 years ago

That's great to hear, thanks for the feedback Chris

Posted 3 years ago

“It is easy to complete the application”

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Posted 3 years ago

Thanks for the 5 stars...whoever you are! It really is appreciated. Kind regards

Posted 3 years ago

“Very good ...Thank you”

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Posted 3 years ago

Hi Jana, thanks for using our service and thanks for the great feedback. Kind regards

Posted 3 years ago

“Very easy form to complete. Fingers crossed for a refund!”

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Posted 3 years ago

Hi Debra, glad you found it easy and straightforward. If you're due a refund, our team will find it for you. Kind regards

Posted 3 years ago

“Had some problems but emailed them and sorted straight away very happy with service.”

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Posted 3 years ago

That's great feedback, thanks for the review it really is appreciated. Kind regards

Posted 3 years ago

“Straightforward, excellent customer service.”

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Posted 3 years ago

That's wonderful to hear, thankyou so much, I will pass this on to the team. Kind regards

Posted 3 years ago

“Straightforward and easy to complete”

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Posted 3 years ago

That's great feedback, thank you for the great review. Kind regards

Posted 3 years ago

“For the moment I believe we're fine.”

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Posted 3 years ago

That's great to hear, thanks for the feedback.

Posted 3 years ago

“I keep sending the same information over and over again. Bored now.”

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Posted 3 years ago

Hi there, thanks for getting in touch. This could possibly be due to automated emails over the xmas period. If not, please feel free to give us a call on 0161 968 7345 and one of our team will go through your application to see what's happening so that we can prevent this from continuing. Kind regards.

Posted 3 years ago

“Easy quick form to complete. Looking forward to some much deserved and needed extra cash”

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Posted 3 years ago

Thanks for the feedback Valerie. If you're due a refund our team will find it for you. Kind regards

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 898 reviews