The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived on time and plants were in excellent condition. I would recommend them further.”

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“Nice selection of plants and a good price too.”

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“Great selections of plants, happy that I was also given a free plant.”

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“Im extremely happy with my plants. They are exactly how I expected them to be... green and fresh! Delivered perfectly with every leaf intact. Customer service was amazing. I will definitely be purchasing more!”

The Stem 5 star review on 6th March 2022

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“The plats arrived in good condition and larger than I thought they would be. I hope to enjoy them for many years. They are very good quality. Great service. Jean”

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“Lovely plants came this week and look fantastic, service and delivery tip top”

The Stem 5 star review on 5th March 2022

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“Excellent company, found them by chance when googling trying to find some dog friendly house plants, I have two dogs who will munch on things they shouldn't so I was thrilled to find a whole pet (also child) friendly section on the website, it saved me a lot of time! Delivery exactly as stated and the plants arrived safely - they were incredibly well packaged! Thank you!”

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“The plant is great and such a treat to get a free plant with it! Will definitely be buying more plants in the near future!”

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“All arrived in excellent order and condition”

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“Thank you so much. My plants arrived within 7 days in perfect condition. I am very pleased with the service and my plants. I shall order from you again”

The Stem 5 star review on 4th March 2022

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“I looked everywhere online for a lovely completed terrarium. I found some but they were very expensive then I went on The Stem website where I’d bought some lovely plants before and found they had beautiful terrariums at very reasonable prices. I bought my first terrarium which was bigger than expected and gorgeous. Any issues are dealt with quickly and efficiently. Definitely a company I’d recommend for buying plants online.”

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“Excellent quality plants that actually looked like the pictures on the website (so often plant website picture an enormous plant and send you a baby). They were well packaged and arrived in good condition apart from a small amount of bruising on the very tip of one of the branches of the Epipremnum aureum. Incredible that this was the only damage, and I'm sure it'll grow out very quickly.”

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“Very good company to deal with. Ordered 2 small Ming Aralia as gifts, one had a minor issue but James the owner dealt promptly himself with my email query and promptly sent a replacement. Excellent.”

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“Very nice plants at a good price”

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“Very healthy plants :)”

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“The BEST online plant shop EVER!!! Delivered on my selected date and all the plants were wrapped beautifully and in IMPECCABLE condition. I will 100% be ordering more!!!”

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“First time ordering from The Stem. Absolutely loved all 3 of my pet friendly plants! Will definitely order more! Excellent communication from James too! Thank you!”

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“The plant arrived in a good condition. Reply from the team was really fast.”

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“Another purchase from Stem, pot good quality and delivered on time as confirmed. Easy online order.”

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“Really impressed with my experience of The Stem - great user experience on their website, timely delivery and a beautiful plant at the end of it. Looking forward to purchasing my next one :)”

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The Stem is rated 4.9 based on 4,918 reviews