The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought several mature house plants from The Stem and service & deliveries have been prompt and efficient. The plants were well packed and survived well during transit. Highly recommended!”

Helpful Report

“I have tried online plant stores in the past and after a few disappointing purchases I decided to never buy plants online again. The plants I’ve ordered were either half dead on arrival or died shortly after. But some plants are hard to find in the physical stores so after coming across The Stem I have decided to give it one last try. And my oh my I am so happy I did. The plant arrived much bigger/taller than expected, so healthy and well packaged. It was in transit less than 24 hours, I honestly am over the moon. I have ordered Bird of Paradise and the plant has exceeded my expectations. I will order from there again and again. Well done The Stem ❤️”

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“Very good customer support and quick delivery, plant arrived well packed and exactly as described”

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“Speedy delivery and good prices”

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“The two plants I ordered are perfect! The exact size and quality I was expecting, thank you so much!! I couldn’t recommend The Stem more.”

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“Plants arrived healthy and on time. Very happy with my purchase”

The Stem 5 star review on 4th September 2022

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“Promptly delivered, better price than other companies and a very healthy substantial plant!”

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“Very happy with our plant pot - lovely quality!”

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“I never had plants on my house, and I bought 2 plants from here and when I receive it I feel so happy and in love, the plants are so gorgeous and make my home more happy and less lonely I really recommend”

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“So so happy with my plants! Such reasonable prices for such big and happy green babies. I will definitely be ordering more. The only issue was the big ones stem at the top was broken when delivered (I hope it grows back ok!). Really recommend this website though.”

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“Great service, good to deal with and my order arrived on time and as promised.”

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“Plants arrived in great condition and well packaged.”

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“Great company! Really love my plant”

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“Bought a bird of paradise plant for my sister and she loves it!! It was delivered really healthy and looks great. Thank you!!!”

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“Beautiful plants, always beautifully presented and safely packaged. Plants are always healthy, a decent size and arrive promptly. No chasing up needed!”

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“Plant arrived exactly as they’d promised: in fantastic condition, on time and beautifully and thoughtfully packaged. This was my third order and I don’t think I’ll ever need to go anywhere else. Also their website is quality”

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“I enjoyed the service. The plants look beautiful and well-maintained. The user-friendly website and overall ordering process. In-time and careful delivery. Recommend it.”

The Stem 5 star review on 2nd September 2022

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“Excellent customer service and excellent quality of plants”

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“Fast delivery. Very healthy plant!”

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“Excellent product, love the fact it's from recycled materials. Good service.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews