The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants came looking amazingly fresh , ordering is easy and straightforward delivery process Very happy”

Helpful Report

“Thanks so much for the beautiful plant and for coming so far out of central London! :)”

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“Absolutely loving my new Palm and Monstera plants. Thanks for making it so easy and thank you too for the great customer service.”

The Stem 5 star review on 25th June 2021

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“Extremely easy site to use and safe delivery of our plant without any hassle. Lovely tips on how to care properly for the plant as well, which is a nice touch. Compared with trailing around numerous garden shops/centres trying to find our preferred plant, this was a total doddle. Will definitely be using for future purchases, and looking forward to seeing how our plant grows!”

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“I sent plants as a gift and the recipient is so happy to have them, she says they are lush and beautiful. Maddie was helpful offering suggestions and responded quickly to email inquiries. The website is very user friendly with plant categories and care information. They also arranged birthday delivery on short notice. I highly recommend The Stem!”

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“Absolutely amazing!! I love my new plant… Bert! He really makes me smile every time I see him 💛 service was fantastic, I missed my voucher code but they were speedy to give me another - which I will use soon! Thanks guys you ROCK!!”

The Stem 5 star review on 24th June 2021

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“Very pleased with the product”

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“Lovely experience to discover The Stem and purchase a really great quality pot. The consumer journey and communication was on point from start to finish. Great to see a small team work so well. Congrats”

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“Really impressed. Plants were in very good condition and fast delivery. Minimal packaging which made a pleasant change. Would recommend and will definitely use agin.”

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“Thank you guys! The plant is lovely, delivery was as advertised, and the personal touch really makes the difference. Now excuse me, I'm going to head over to get another plant from you.”

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“We love our gorgeous cheese plant that arrived promptly and in great condition. Excellent range and price.”

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“Very reasonably priced plants and excellent, personable customer service”

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“Great plant pots, and super efficient delivery!”

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“I loved my plants so much, I bought more!”

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“Beautiful plant, top quality and speedy delivery”

The Stem 5 star review on 18th June 2021

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“best plants”

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“Great!!! Plant as photographed & delivered quickly. I am very happy and will return to The Stem for all my future plant needs!”

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“My order arrived on time and in perfect condition! Thank you so much!”

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“Easy to use, and plant seems healthy and well grown.”

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“Plants arrived in great condition and in the promised delivery slot. Price was very reasonable and Stem have a good selection of plants.”

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The Stem is rated 4.9 based on 4,918 reviews