The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickest delivery service I've received for a plant business. Great selection of pots too!”

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“Amazing! 😍😍”

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“Excellent product, and excellent delivery. Very happy with my order.”

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“Order some plants during lockdown and they arrive on time and as expected. Excellent service and can’t wait to order more. Thank you”

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“Beautiful plants, speedily delivered & in excellent condition! What more could I ask? Thanks The Stem!”

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“Amazing service. Plant was delivered in special care and even more beautiful than on the website! A new gorgeous jungle addition to our bedroom!”

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“It was a anniversary present and he was in love at first sight, thank you for the swift delivery in these scary times”

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“Very happy with my Cylindrical Snake Plant and pots. I placed the order on a Tuesday and the process was so simple where you can even choose your delivery date and slot. I received my plant 3days later in lovely wrapping. The plant is beautiful and I definitely recommend The Stem and will return to order more plants. Johnny”

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“Fab and quick service. The plants arrived freshly watered and in perfect condition. Plus every plant bought is a tree planted!”

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“Super quality and healthy plants highly recommended ♥️”

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“Quick delivery of a good looking plant”

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“Great collection and rapid delivery. Really happy with my new plant and the service received, will definitely be buying more!”

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“Excellent product and service Only thing I would have liked a care card for my plant having to research how to look after it”

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“The website is very user friendly, informative, and provides a good shopping experience. The plant arrived fast, with a personal email letting me know it was delivered. I had questions about how to keep my plant healthy, and received a fast reply via email with details. It is the first plant I ever bought, and I feel confident about it!”

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“Love the plant! Your service is very simple and user friendly. Delivery was incredibly quick too!”

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“Love my new plant! It’s my first one for our new home and it’s just beautiful! Would purchase from again! Very happy.”

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“I booked a few indoor plants on Saturday and received them on Monday afternoon. Such quick service and great looking plants. Thank you stem. Love the details on how to take care of the plants on the website and so happy to recieve the lovely gift along with the Thank you card!”

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“I discovered these guys on Instagram and was very happy to order five plants a few days afterwards! Their site is easy to navigate, there is care information and tips for each plant and their delivery was on point and prompt! The prices are very reasonable, especially compared to some other plant places. The plants arrived securely wrapped, yet not suffocated in a box and were fresh, perky and freshly watered! A few days in and they seem to be settling in very well and I cannot wait to get some more! Definitely recommend!!”

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Thank-you so much for your lovely review - I hope all your plants are bringing you a little happiness and we can't wait to see you back! Best, James

“So thrilled with the service and products received. Fantastic offering and business to support.”

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Thank-you Jade :)

“First class service and a lovely new addition. Thank you.”

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Thank-you Harry :)

The Stem is rated 4.9 based on 4,918 reviews