The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, and delivered healthy planys with a smile! Would definitely use again.”

Helpful Report

“Found Stem after being let down by another online plant service. Delivered my palm the next day and communication throughout was great. Plant is amazing and I will definitely use again!”

Helpful Report

“Great prices and amazing service. The plants are excellent quality and fit right into my home. Thanks guys!”

The Stem 5 star review on 24th January 2021

Helpful Report

“Very easy to use website, good choice of plants and friendly on delivery. Will use again.”

Helpful Report

“Great quality”

Helpful Report

“So pleased! Super quick delivery. Helpful and informative. Highly recommend!”

Helpful Report

“Beautiful plants and great delivery service!”

Helpful Report

“I love the plant I got! Will definitely recommend The Stem to anyone interested to having some plants at home.”

Helpful Report

“Everything from ordering my plant to having it delivered was quick, efficient and stress free. The moment of delivery was so lovely and personal and my plant looked so vibrant. She has settled in really well! Thank you Stem Team.”

The Stem 5 star review on 23rd January 2021

Helpful Report

“Great plants and customer service, lovely to support a small business!”

Helpful Report

“Super happy with purchase! Plant looks lovely... Makes a good Air purifier and lovely green corner :)”

Helpful Report

“Great service great plants great price”

Helpful Report

“Very pleased with our new plant. Quick delivery and excellent quality”

Helpful Report

“My plant arrived in a great condition and on time- thank you!”

Helpful Report

“So pleased with everything. The plant is beautiful and really makes me happy (as happy as you can be while WFH) and such great colours and length. So satisfied, will definitely order from Stem again and soon!”

Helpful Report

“Great quality & efficient service.”

Helpful Report

“Really great service and easy to use website with lots of useful information on plants and how to keep them alive and well!”

Helpful Report

“Everything arrived perfect! Plant is looking healthy and beautiful!”

Helpful Report

“Personal service and beautiful plant. Thanks guys.”

Helpful Report

“I am very happy with the plant selection! All delivered very quickly and in perfect conditions! Will buy again from The Stem!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews