The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yeah, top marks for the stem. Very happy with the plants which were delivered on schedule by a friendly, mask wearing young man in an electric van. Very highly recommended!”

The Stem 5 star review on 23rd January 2021

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“Quick delivery, beautiful plant. A very happy customer!”

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“What a discovery The Stem is! I recently bought Kentia Palm from you. It was such a lovely surprise to then get an email immediately after the delivery with the next steps for my new plant, including caring guide. My new favourite plant shop x”

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“Very happy with the purchase! Plant is in marvellous condition and exactly as described. I will definitely come for more!”

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“Great quality and value plants, quick delivery”

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“Both plants are cute! The delivery man was pleasant, pleasant and chirpy (the complete opposite of Hermes haha) Will defoes be buying from The Stem again xx”

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“Overall a great experience - from browsing the website to receiving my order. Staff went above and beyond and I love my new plants !!”

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“Great quality plants, nice price and pretty fast delivery. Many thanks!”

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“Very happy with my first plant from The Stem - can’t stop looking at it! Brilliant quality and service, arrived beautifully presented. Huge thanks (I’ll be back again!)”

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“Amazing service, quick delivery, friendly service and stunning plants. Will buy more!”

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“Amazing! Lovely plant, nice pot and great delivery service!”

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“Great plants. Speedily delivered”

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“My plants arrived in perfect condition delivered by a lovely young lady, who explained that one of the plants I ordered was out of stock in the small size so they sent me the next size up at no extra cost! Amazing, I was very impressed, the follow up email on how to care for my new plants was an added bonus! I’m new to having plants as Ii dont necessarily have green fingers, however I will definitely be purchasing more from this wonderful business.”

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“Promt delivery and the plant is looking so good”

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“Happy with the service, similar to Patch but maybe better value. The plants came quickly, in good shape, and with some tips too.”

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“Really good quality plants at a good price. Care was taken to ensure the plants were delivered in good condition, so all on all very happy.”

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“Really delighted with my beautiful plants, hand delivered in great condition. Thank you.”

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“Good quality plants, lovely pots, and easy delivery!”

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“Plant arrived on time and in perfect condition. No sign of disease and still doing well!”

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“Amazing service, door to door delivery, and stunning plant!”

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The Stem is rated 4.9 based on 4,918 reviews