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The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
Company Reviews Product Reviews
1,214
 Questions Insights Metrics Info
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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Sharon B
Verified Buyer
“Very healthy plants arrived very safely packaged”
Helpful Report
Angelica O
Verified Buyer
“Great service, plant arrived quickly and packaged with care. Good prices and lovely plants. Thank you.”
Helpful Report
Tatyana N
Verified Buyer
“Enjoyed my new plants ✨🌿”
Helpful Report
Anonymous
Verified Buyer
“It was very easy to place the order, delivered on time and the plants are gorgeous, they even come with instructions on how to look after them (which I really appreciate cause I am terrible at this!)”
Helpful Report
Shirley B
Verified Buyer
“I absolutely love my plants 🪴 very good quality and beautifully packaged. I won't hesitate to order again 😊”
Helpful Report
Anonymous
Verified Buyer
“Amazing service again! The delivery guy was nice and speedy. The ZZ plant and Aloe Vera were lovely. I will continue to buy plants from the stem team! :)”
The Stem 5 star review on 1st September 2022
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Vanessa C
Verified Buyer
“Arrived on the day that I requested. Plant was larger than expected but I did not measure from the details stated on the website. Very much looking forward to adding to my collection once I find a suitable pot. Cheers.”
Helpful Report
Francesco G
Verified Buyer
“Good service and nice offers”
Helpful Report
Laetitia P
Verified Buyer
“Best plants in London! Love all my green friends such a lovely atmosphere inside and outside our house. The pots are also insanely beautiful and they have great tips on how to make sure your baby plants stay happy and healthy!”
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Anonymous
Verified Buyer
“Very pleased with the quality of my plant and the service. It appears very happy in its new home.”
The Stem 5 star review on 31st August 2022
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Jean Y
Verified Buyer
“Very user-friendly ordering process and choice of delivery slots. Very healthy product.”
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Greg H
Verified Buyer
“Nice plant. Good service”
Helpful Report
Robyn H
Verified Buyer
“Brilliant group of people who are really happy to help and respond to you very quickly. When my plants arrived they were packaged really well and were in perfect condition, couldn't have asked for more.”
Helpful Report
Anonymous
Verified Buyer
“Speedy delivery, high-quality products, good value for the price, good communication and customer service. Had a great experience and thank you for the beautiful plants!”
Helpful Report
Melvin L
Verified Buyer
“Very good delivery and plant is in good order upon receipt.”
Helpful Report
Cenk D
Verified Buyer
“Hi I was recommended by a friend and I also made sure I order the same plant and size however the plant that was delivered to me was just so wide and short it’s not 160cm I’m really not happy with the plant I paid for and would like either another plant or a refund.”
Helpful Report
Nina B
Verified Buyer
“I am very new to the plant parenting game, but have been very impressed with The Stem. My large leaf Monstera is absolutely gorgeous and a real statement piece in our lounge. I emailed to rearrange my delivery due to work commitments and James took care of it all which was great and super helpful!”
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Richard T
Verified Buyer
“Lovely healthy plants. Also you know when you open a box and it has been thoughtfully packaged by someone that knows what they're doing? That was my experience with The Stem. Very pleasantly surprised to find everything attentively packaged and padded.”
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Joe A
Verified Buyer
“I was sceptical at first ordering a plant online but the service was excellent, and the quality of the plant on par if not better than any garden / plant centre! 10/10 - big up The Stem!”
The Stem 5 star review on 27th August 2022
Helpful Report
Peter S
Verified Buyer
“I’ve ordered from The Stem many times before and they are always excellent. The plants arrive healthy and in great condition. I will continue to use them for my plant needs. Great work guys, keep it up!”
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The Stem is rated 4.9 based on 4,918 reviews
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