Login
Start Free Trial Are you a business?? Click Here

The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Great service, will be purchasing from the stem again👍
Helpful Report
I received my plant was well packaged and wrapped up plant was nice and healthy thank you
Helpful Report
Great packaging and selection of plants will deffo be ordering again! Delivery wasn't really on time as expected but isnt a major issue.
Helpful Report
I am very happy with the healthy and beautiful plant I received. I will definitely buy plants from you again! I'm extremely satisfied ❤️ keep on the good work.
The Stem 5 star review on 3rd March 2022
Helpful Report
Delivered on time and in top quality and brought much joy to the birthday girl, thank you so much!
Helpful Report
I ordered a Snake plant and was absolutely delighted with it. It was packaged very well and arrived in perfect condition very quickly. I would definitely recommend ordering from The Stem.
The Stem 5 star review on 3rd March 2022
Helpful Report
I received my plants on time as stated. Plants in very good condition very happy. Excellent service would place an order again.
Helpful Report
I love my new plant, is perfect, thank you ;)
Helpful Report
I love my calathea orbifolia she’s the main attraction of my kitchen! I just wish I knew previously she doesn’t like tap water, she has a few brown spots now but still so beautiful
Helpful Report
I love my new plants! Brilliant quality and carefully packaged. Thank you The Stem!
Helpful Report
This was my first time ordering from The Stem. I usually shop at a competitor but after receiving some sad plants from them I decided to try The Stem. I ordered two plants, on delivery day only one arrived and I panicked and emailed them. Turns out there was a delay from the supplier and it caused some havoc which happens but I'd not have panicked had an email been sent to warn me however I heard back the following day and do understand that they are a super small team and in future I'll know this. I now have both plants and I love them. Condition is good, not overwatered like I've received from other stores which is really important as over watering kills roots and thus the plants. Website is great too.
Helpful Report
Monstera Plant arrived in great condition. Really pleased with it.
Helpful Report
Great quality plant and I sense a team here who are commited to what they do with quality product and a novel and cheerful approach. Like the guides on maintenance as well!
Helpful Report
Friendly and ammicable staff. I had a concern about my plant and customer service promptly helped me. Great service and will definitely buy from STEM in the future.
Helpful Report
Everything was well packed, and therefore arrived in good condition. And exactly as described. Top marks!
Helpful Report
The plants I bougth from the stem are in beautiful condition and were hand delivered to my doorstep ensuring they got to my door totally undamaged. Thank you so much!
Helpful Report
Beautiful healthy plants, pleased with the service.
Helpful Report
The Stem is a wonderful ethical company to buy from. The plants are in lovely condition and affordable. The website has a plethora of information and resources to help you on your plant journey. I would definitely recommend them.
Helpful Report
I've killed every plant I've ever known, despite my best efforts, so I'm always nervous when buying new ones. That's all changed now! Less than a week in, and all 3 plants have visibly grown and look as healthy as ever. Quality, conveninent delivery, excellent care advice and top calibre plants. The Stem has launched a new era of plant care for me!
Helpful Report
Super happy with my plants and the delivery!
The Stem 5 star review on 2nd March 2022 The Stem 5 star review on 2nd March 2022
Helpful Report
The Stem is rated 4.9 based on 4,918 reviews