The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. I received my beautiful, vibrant and healthy plant 2 days after ordering. The pot was of great quality too. Really happy ... I just need to keep it looking as healthy as it currently does!”

Helpful Report

Thank-you so much for your lovely review, and we hope to see you again if you ever want some more plants :) !

“Beautiful!”

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Thank-you :)

“Great service and great plants :) ordering again soon”

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Thank-you Paolo we can't wait to bring you more plants! :)

“Beautiful. So happy with the plant and customer service. Will be purchasing plants from The Stem moving forwards x thanks so much James.”

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Milena, thank-you so much for your kind review :)

“Lovely selection of plants, website is really easy to navigate and plenty of delivery options! Love my products and especially their extra effect at keeping as sustainable as possible!”

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Thank you Georgia :)

“Plant comes packaged nicely and has a lovely plantable card with it! Delivery is efficient and friendly and my plant is perfect and came in a great condition”

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Thank-you Jess - we hope to see you again soon!

“Lovely plant!”

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Thank-you!

“Amazing team on social media, amazing plants, amazing delievery and concept!”

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Thank you :)

“Thanks you James and The Stem team! Wonderful little company. Brilliant communication and I love my new plants. I would highly reccomend getting your plants from them!”

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Thank-you Fiona - we hope you are loving your new plant and it is providing you a bit of relaxation in these crazy times! Best, James

“Beautiful plants, plant pots and stands! Love the wrapping paper they came in too and thank you so much for the free gift! Great service all round.”

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AHh so pleased you were so happy with our service, we hope to see you again soon!

“Really happy with the plants and pots I got. Especially since the packaging and delivery were environmentally friendly. I'll be back”

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Thank-you - we hope to see you again soon!

“Amazing, high quality plants - can’t wait to buy more 😊”

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Thank-you!

“Beautiful plants and pots. Delivery was right on time and the plants arrived is great condition.”

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Thank-you!!

“Delivery was prompt and the plant was top quality! Thank you!”

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Thank-you Elen!

“I appreciate the fast delivery. The cactus is lovely. However I have a problem with the cactus because it came leaning to one side in the pot. Until I re-pot it I have had to prop it up so it stands straight and not keeling over.”

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Hi Esther, thank-you for your review - these tall Cactus Euphorbia do have very shallow roots and can lean a little in the pot. We hope that you enjoy your cactus and hope to see you again soon :)

“Website was very clear, plant descriptions were charming and personal, delivery was very punctual, delivery man was friendly, plants arrived in beautiful condition. Ever aspect of this service was 10/10!”

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Thank you Catherine :)

“The plant was good quality healthy. Delivery was accurate. The card containing seeds is a very good idea.”

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Thank-you Judit - we hope you are still enjoying your plant!

“Brilliant service, super friendly.”

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Thank-you :)

“Amazing service. Will recomend and shop again for sure!”

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Thank-you Asscher - we hope you love your triostar :)

“Excellent service and I love my new plant! Would definitely use this company again and will recommend it to my friends as well.”

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Thank you Gigi - hope your new plant enjoys being part of your jungle :)

The Stem is rated 4.9 based on 4,918 reviews