The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing plants and easy delivery.”

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“Perfect service, lovely plants and well taken care off.”

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“LOVELY, CLEARLY THRIVING PLANT DELIVERED BY HAND IN THE REQUESTED TIME-SLOT. HASSLE-FREE WAY OF GETTING SOME PLANT HAPPINESS IN YOUR HOME!”

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“I had confusion with my delivery (my own mistake), and the Stem team handled it extremely well and were very kind to me! Will definitely order again.”

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“I honestly could not recommend The Stem more highly. Outstanding client service from the start of my order and delivered so professionally and with a smile. The best palms in London! Love these guys and will most definitely be buying from them again.”

The Stem 5 star review on 14th October 2020

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“Always great value for money and impeccable service.”

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“I sent a plant and a pot as a gift; when I found out the recipient wasn't going to be in on the day I had booked for, James at The Stem was really helpful in changing the delivery day. And my friend loved the present!”

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“Fantastic company. Plants are huge, healthy and happy. Delivery driver was very friendly too! Absolutely recommend”

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“Got a Peace Lily from The Stem. It was delivered on time and looks absolutely bountiful and beautiful. Will be buying more shortly!! Thanks The Stem!”

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“arrived on time, plants in good condition - overall happy”

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“These guys are great, love the plants and the delivery was prompt.”

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“I am very pleased with my purchase which arrived on time and was delivered by a very friendly delivery driver. The plant itself is perfect and was in good condition on arrival.”

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“Great service, easy and quick. The aloe Vera plant and pot look amazing!”

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“Very nice plants, arrived on time and all the guidance you need to take care of them on the website , very useful Very happy with my purchase.”

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“The two plants - medium Kentia palm and large Peace lily - arrived packed in a paper and look just gorgeous, healthy and bigger than expected. Thank you very much! My only wish is an option to buy houseplant soil for repotting.”

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“Ordered from their website 2 plants. Got it delivered on the day and timeslot given. Very happy with the service, delivery and plants. Definitely going to get more plants from your website!”

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“Lovely plant ordered as a present for my sister. Arrived on time and in great condition, would order from The Stem again!”

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“Amazing delivery experience ! And the my new plant is gorgeous”

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“Would thoroughly recommend! Efficient service and competitively priced. I am very happy with my order - the plants are beautiful, also larger than I was expecting and in very good health.”

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“My plant is gorgeous, was delivered safely during the time slot I chose. Great website! Will use again :)”

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The Stem is rated 4.9 based on 4,918 reviews