The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product and service! Great quality plants, quick delivery in eco friendly delivery vans, no plastic packaging (the paper wrapping is lovely and reusable as an extra bonus), and all at great prices too. Can’t recommend enough. Thank you!”

The Stem 5 star review on 8th February 2021

Helpful Report

“I love my new plant! Makes all the difference to my new bedroom. So easy to find the perfect plant for me and delivered without a hiccup. I will be returning.”

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“The pink flamingo plant looks beautiful! Very healthy, and very happy owner.”

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“Great service! A lovely small burliness to support!”

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“Quick service, great product range and you can tell how much they care simply by how the plants are delivered and packaged. Aaron who delivered was an absolute joy Will certainly order again”

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“Beautiful plants and great service.”

The Stem 5 star review on 7th February 2021

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“Great plant great service”

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“Love my plants!! Delivery on time, perfect condition and great customer service as well. Couldnt recomment more!”

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“Very happy with my order and delivery, plants arrived in perfect condition! Will definitely be using The Stem again soon”

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“Always such a cheerful delivery and the plants are packaged wonderfully and securely. I keep buying more!”

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“The three plants arrived healthy and right on time! They look So fab!”

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“Amazing service and great plants!”

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“Amazing plants and great service! Thanks ❤️”

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“Amazing plants, delivery and Aaron was so friendly. Thank you”

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“Lovely plants, great service, very happy!”

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“Arrived healthy and we’re happy!”

The Stem 5 star review on 6th February 2021

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“I have bought ferns in the past , always from Columbia Road Flower Market, they always looked fine for a couple of days and then died very quickly! This time the fern looks gorgeous, healthy, it has beautiful thick dark green leaves and I can tell it’s much better quality. Very happy with The Stem.”

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“Lovely plant, good quality at a reasonable price. Arrived on time for my friend's birthday and she adored it! Deciding factor for ordering from The Stem were their sustainable operations - planting a tree for every order and hand delivering within London using electric vans! Thank you!”

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“Good quality service and product”

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“Beautiful plant, it was exactly how i expected! The delivery service was also great, arrived on time!”

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The Stem is rated 4.9 based on 4,918 reviews