The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the plants were in great condition and delivery was super quick! Thank you, will definately be using the stem again :)”

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“After few unlucky times I bought plants from different companies , now I received a fresh plant and as described. Thank you 🙏”

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“Very happy with my beautiful new golden cane palm and calatheo. Plants came in great condition. Highly recommend this company!”

The Stem 5 star review on 27th August 2021

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“Once again my plants arrived safe and sound, looking great as always!! This time around I also got a couple of pots from the recycled plastic selection and I love them.. Cannot wait for my next purchase!! 🌱💚”

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“It was beautiful”

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“Absolutely delighted will continue ordering ordered 2 already.”

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“The Stem is amazing - the plants are beautiful and they deliver quickly.”

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“Love my new little beauty and it was literally hand-delivered! Made me laugh when I opened the door to a chap with it in his hand - a lovely part of the experience. Will definitely re-order. A few leaves were a bit damaged but I was warned ahead that she's a delicate thing so no hassle. I love her already :-)”

The Stem 5 star review on 25th August 2021

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“Very informative website, convenient and a great service. I feel maybe a few plants are perhaps oversold or over priced however the convenience of it all, especially as a Londoner, is entirely worth it. If you don’t have a car, you’re instantly saving money and time, plus, the plant pots on offer are way better than other shops & brands and they fit the plants perfectly. Really happy and hope the company keeps err...growing!”

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“Lovely plants and lovelier pots :) punctual and customer service is top notch”

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“I am very pleased with my purchases. Plants arrived looking very happy and in tip top condition. Still looking very good. Well done, keep up the good work @The Stem.”

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“Plant arrived super quickly and it lovey condition”

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“Beautiful site, beautiful products. Hand delivered with care! Thanks so much”

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“I have only had good service from this company, and all the plants have been of excellent quality.”

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“Plant came in great condition, loved that it wasn’t wrapped in plastic and was handed to me! Will be buying again for this reason!”

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“I can’t say enough good things about Stem. I ordered three plants and the quality of the plants were so amazing. They make my flat feel so homey. The delivery was so convenient and quick.”

The Stem 5 star review on 22nd August 2021

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“Fantastic service. Easy to use snd such a variety of plants to choose from. I would I highly recommend and will be using again. Thank you.”

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“I bought a Golden Pothos as a gift for my friend. This is the 3rd order I place with Stem. They have Excellent plants , and it is so easy to place the order. Delivery was fantastic and my friend LOVED her gift!”

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“I bought a plant and pot for my friend. The pot is beautiful and plant is healthy and full. Brilliant service!”

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“I have purchased from The Stem twice (so far) and am always so impressed with the quality of plants and pots, packaging free delivery, excellent and friendly customer service, easy to use website and delivery booking system and overall great company!”

The Stem 5 star review on 21st August 2021

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The Stem is rated 4.9 based on 4,918 reviews