The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new plants! Aaron delivered them and was so cheerful and helpful! Thank you Stem!”

Helpful Report

“Excellent!! Love the plants and it was a great service.”

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“Website is really informative with good advice and user friendly, delivery was quick.”

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“Beautiful and healthy plants Quick delivery Buying plants online can be a bit overpriced sometimes but this retailer has good price.”

The Stem 5 star review on 6th February 2021

Helpful Report

“Very nice selection at different sizes. Healthy good looking plants. Friendly delivery”

Helpful Report

“Amazing product, I've never seen such a happy plant and I hope that 'Pam the Palm' will enjoy her new home! Delivery process was lovely, no horrible boxes or wasteful packaging. Pam turned up like a bouquet of flowers, hand delivered and I almost burst into years (lockdown hey?) Will be buying again!”

Helpful Report

“Super selection of plants. Excellent site and great service!”

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“Very helpful and friendly team. Plants are lovely and I look forward to buying some more”

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“Extremely good quality, great price and delivered with a smile. 100% will use the site again.”

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“Great service all round 1. super informative around the different plants - what are suitable for what etc. and pot sizes 2. delivery made on time! 3. Such a great fun brand!”

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“I recieved all the plants on time and very pleased with them. The plants looks so healthy and lush without wasting time i arranged them in my living room and it couldn’t look more prettier. I will order more in future, so happy with the service.”

The Stem 5 star review on 5th February 2021

Helpful Report

“Great delivery - I was told the best way to care for my new plants!”

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“Good quality plants delivered in good time.”

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“My beautiful plants arrived in lovely packaging by a friendly staff member who carefully handled them. They are full of healthy leaves and just bring so much joy to my home. I'll definitely be buying more soon.”

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“I love my 3 new plants, my place feels so zen right now :)”

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“First time buying plants. Timely delivery and the plants are beautiful!”

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“Competitive prices and speedy delivery. Thank you”

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“Lovely plants and really friendly delivery person.”

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“Delivered on time, good communication and extremely happy with the products. Plants in great condition.”

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“Very happy, super quick and easy! Many Thanks”

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The Stem is rated 4.9 based on 4,918 reviews