The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with plant, price was the best I could find for the size I wanted. Delivery was super quick and it arrived early morning so I did not have to wait in all day!! I would 100% recommend Stem and will be buying from them again in the near future.”

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“The Stem is my favourite online plant shop! They have a really good range of plants, you can choose a delivery slot and your plants are hand-delivered with care and in plastic-free packaging!”

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“Plants arrived on the early on day scheduled. They were wrapped in recyclable material to protect the plants. They are excellent quality plants and look forward for them growing.”

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“I'm so impressed with The Stem. Gorgeous plants, fantastic delivery service, especially for such a small company.”

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“Wonderful! Delivered on time, plant is beautiful and hand written birthday note (in foreign language) such a nice touch - i.e. someone writing by hand a birthday wishes I specified in the message. You guys are great! Thank you x”

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“Really nice”

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“Amazing company. Quality Plants arrived in perfect condition. Great service. 10/10 HIGHLY RECOMMENDED! 🥳”

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“Amazing plant, beautiful pot, delivered quickly. Thank you!”

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“I recently purchased some plants from The Stem. Very good customer service and the delivery was made very quickly. Am looking forward to viewing the full range of plants available. Will purchase more plants in the future.”

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“Amazing service from purchase to delivery — with a delightfully surprising free gift thrown in. Looking forward to buying from The Stem again!”

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“Thank you! Everything's in order as described :)”

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“I ordered 2 tall houseplants and I was slightly worried about what condition they would arrive in but they were perfect! They were delivered on time and were wrapped beautifully. Thank you!”

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“Excellent quality plants carefully delivered. I will use Stem again. Thank you 🙏”

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“I am fully satisfied with the quality of the product and the cordial and efficient way The Steam deals with the customers. MM Rope (Mrs)”

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“A beautiful plant & pot delivered so easily with care as a birthday gift for my friend - she is absolutely delighted!”

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“Great plants and outstanding service! Delivered on time. Really impressed with the quality and health of the Areca and Aralia I bought. They look amazing and seems they are enjoying their new home! Thanks Team for making my place a nicer one to live in.”

The Stem 5 star review on 25th July 2021

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“I ordered the organic soil and it's amazing, feels like my plants are sitting in really healthy soil”

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“My order came so carefully packaged and delivered and the plants are sooo beautiful and healthy! One of them has four new leaves coming three days after delivery! Thank you so much!”

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“The Stem offered a great selection of plants at a very good value for money. Very speedy delivery. Would recommend.”

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“First time I have used Stem. My order was fantastic what really lovely healthy plants they sent. Am so pleased and I can highly recommend them.”

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The Stem is rated 4.9 based on 4,918 reviews