The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plants are beautiful and have brought a smile to my face. First time ever I have bought any plants for myself and I will definitely buy more from you. Excellent service, excellent plants and info about what these plants need. In transit my fern has been slightly damaged but I think I should be able to do something about it, don't know what yet. Only thing, I wish you had more pots to select from and with livelier colours and patterns. Ordered from elsewhere and I was so confused as to what size I needed. The sizing on the website was great help though so hopefully I have succeeded in ordering correct ones for my ones. Very happy customer. Thank you The Stem”

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“Amazing quality and great on time delivery!! Have bought multiple plants now and they’ve all been fantastic.”

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“Not only do I love the quality of my new money tree, the service was great. Aaron was super friendly when delivering and it was wrapped beautifully and in great condition when it arrived. Couldn’t recommend ordering any new plant babies from here any more highly!!!”

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“Very prompt delivery, delivered with care! The plants are beautiful and strong. My only feedback would be that I wish there were more items in stock! So many beautiful options”

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“Great value and personalised delivery and very pleased with my plant. Thinking of ordering another”

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“Easy product selection, quick delivery and good quality plants and pots!”

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“Excellent variety of plants with fast delivery. My plants arrived in perfect condition and the delivery person was very friendly and helpful!”

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“Gorgeous plant delivered by a lovely lady! :)”

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“Absolutely thrilled with my two new plants. It's my first time with The Stem and I'll definitely be ordering more in the coming weeks. The website's easy to navigate and I love its friendly feel with lots of information about taking care of the plants. I've already recommended to two people.”

The Stem 5 star review on 31st January 2021

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“Great plants thank you 😊”

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“Brilliant - informative, quick delivery, helpful and friendly!”

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“Excellent service and stunning plants - highly recommended”

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“Lovely plant and very friendly service! Will be using again”

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“Fantastic quality and service. Spot on.”

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“Lovely quality plants. Very happy.”

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“Quick service and great quality product!”

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“Brilliant service and selection of plants. Great delivery service”

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“I ordered a beautiful Heart Leaf Philodendron which was fantastic value. It's about a meter high so is a dramatic piece and looks fab in my kitchen. I'd also like to say the delivery was fantastic. The driver was from The Stem, knew what my plant was and was polite and cheerful. He left a great impression! I'll definitely order from The Stem again.”

The Stem 5 star review on 30th January 2021

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“Great service from The Stem! Plants arrived in perfect condition by a really friendly courier and exactly in the delivery slot i was given. I love my new plants!”

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“Loved the stem!!! I used their website to send a birthday gift to my long distance boyfriend who was feeling lonely during lockdown. He absolutely loved it! Thank you for brightening lives with plants :)”

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The Stem is rated 4.9 based on 4,918 reviews