The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, fast delivery and beautiful plants.”

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“Great service all round. My plant arrived on time and safely packaged. I then got a nice follow up email with tips on how to look after it which really helps someone like me who doesn’t have green fingers!”

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“Beautiful plants! They came packaged really nicely and safely, I was quite surprised. They even gave me a discount code.”

The Stem 5 star review on 20th January 2023

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“I received the most beautiful fish bone plant which i am so happy with. She arrived in great condition and has settled in very well in her new home. thank you !”

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“Carefully packaged and the plants are lovely. The pots are gorgeous too. I chose the delivery date and it was precisely on time.”

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“Great service &great quality plants,highly recommended 👌”

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“Plants arrived well packed and in fresh condition”

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“Very pleased with my lovely plants & excellent service”

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“Excellent quality plants am sure to buy again .”

The Stem 5 star review on 19th January 2023

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“Very happy with my new plants, thanks a lot to the team!”

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“Some plants that I receive are of poor quality. On a couple of occasions plants have been damaged or died before arrival. I have also received lots of lovely plants though.”

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“Great service and plants arrived well packed and in very healthy condition”

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“The plants arrived promptly and they look very well and are healthy! Thank you very much!”

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“Whilst my birds of paradise plant is lovely. I was a little gutted. Only because of my stupidity and a little to do with your search engine. I searched for banana plants which resulted in 4 plants as a result. I thought they were all variations of a banana plant. I was wrong. I think if you search for a plant the hit should be that plant with maybe other recommendations clearly labelled but separate. So I’m I bought this as a lovely birthday surprise. It was a surprise for both of us! Lovely plant though.”

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“Excellent!”

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“Ordered 4 plants, all arrived safely and they look amazing. I'll be ordering more for my bar next. Thanks”

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“Fast delivery, very well packaged and the plant (and plant pot) looked even better than the pictures. Big thumbs up”

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“Great website, prompt delivery and good communication regarding delivery.”

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“The plants arrived as ordered and were in good condition and quality. reduced the number of stars that could have been given because it would have been nice for the plant pots to have been delivered with saucers.”

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“Beautiful plants and fast shipping, thank you!”

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The Stem is rated 4.9 based on 4,918 reviews