The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all fine .”

Helpful Report

“Super speedy delivery and amazing plants!! Thanks so much :)”

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“Easy, convenient and great idea! We will be buying more!”

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“Ordered a peace lily to be delivered to a friend as a moving house present. She loved it! She sent me a picture of a beautiful healthy plant. Delivery was on time. Would recommend. And will use again”

Helpful Report

“This is the second time I've purchased indoor plants from The Stem since December. Not naturally green fingered I was amazed how well my first plants are still doing so decided to get a few more. I love The Stem's sustainability credentials, their choice of plants, their helpful website that guided me to the perfect plants to suit my home. The plants are delivered free from plastic too in reusable/recyclable paper.”

Helpful Report

“A lovely service that delivered a beautiful flamingo plant to my door. Very friendly and my new plant looks great - making lockdown a little more bearable!”

The Stem 5 star review on 25th March 2021

Helpful Report

“My plant arrived promptly in excellent condition and with instructions as to his care available on line.”

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“Plants are great quality and look lovely, with easy delivery and great service! I also got pots for my plants and they are also great, I definitely recommend for your plant purchases!”

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“Great pots and even a personal delivery with no excess packaging”

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“Great service, beautiful pot! Thanks”

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“Lovely service and my ivy plant is perfect!”

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“Easy to order, delivery guy so so polite and helpful will for sure order from here again!”

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“The plant was delivered in good condition and looks healthy. The lady that delivered the plant was very honest in saying that the other plant ordered did not match the size expected or stated online but will refund some money.”

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“Nice plant. Good service, with free delivery.”

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“Good price, good service but most important plants of great quality”

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“This is great idea and it works perfectly. Emailed to ask when a plant I wanted would be back in stock. Reply within 48hrs from James saying supplies due the next day. Placed my order and selected my delivery time. Delivered bu a polite lady who is also a buyer for The Stem. It may not be the cheapest, but the plant selection offered is very good as is the quality of my plant. Easy to order and delivery on time.”

Helpful Report

“Amazing local service with a lovely selection. Plants arrived quickly and in great condition.”

Helpful Report

“Delivery was slick. Plants are wonderful. Looking forward to them brightening up my home office for years to come. Very happy with my first experience of buying house plants online.”