The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the plants!”

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“Great speed of delivery and plants in perfect condition. Thanks”

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“Easy to order online plants and great service and delivery!”

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“Plants are excellent quality, good packaging and delivery.”

The Stem 5 star review on 30th October 2020

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“Speedy and friendly delivery, gorgeous plant and really helpful advice re. caring for it. Thank you!”

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“Lovely plant great service”

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“Amazing friend service and beautiful plants! Highly recommend 💕”

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“Great quality plants and free delivery”

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“I had a problem with one of my plants, The Stem team were great at getting back to me insanely quickly and offering advice and sent a free replacement. Other company's should take note of this customer service and experience! Thanks for giving me new plant mum confidence”

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“Loving my plants from The Stem and the delivery from Aaron was done with a big friendly smile. Great service.”

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“Lovely plant, packaged beautifully and hand delivered with a smile. Great experience”

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“Great service and nice touches. Love the seeded letter!”

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“Great service! Love my new addition to the home. Thank you”

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“Simply brilliant from start to finish! Plants are excellent quality, delivery and presentation was outstanding and the website is easy to navigate for purchases and then plant care once you have received your plants. I would (and already have) highly recommended The Stem for anyone wanting to buy indoor plants.”

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“Super easy to make our selections and a ton of knowledge available on the website for a first time plant dad :)”

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“I ordered a beautiful Kentia Palm from The Stem which now sits pride of place in my living room. Great value and excellent quality and delivered with a smile. I highly recommend”

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“really great! Quick delivery and excellent products!”

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“Amazing amazing service!! The plants are so fab and much bigger than I was expecting! Best plant delivery service I’ve used so far!”

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“So reasonably priced and I love how they’re delivered and lack of boxes etc to help the environment. And my plant is so much bigger than I expected so I’m very very happy, thank you!!”

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“Really happy with my order and lovely team”

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The Stem is rated 4.9 based on 4,918 reviews