The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service and great quality plants for a very reasonable price!”

The Stem 5 star review on 25th November 2020

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“I sent 5 plants to 5 different employees and everyone was very happy with the plants. I was very happy with the delivery and service.”

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“Happy with my plants”

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“Great quality, great service, wonderful selection, an all-round joyful shopping experience. You need not go elsewhere.”

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“I bought a large Fiddle Leaf Fig and a Chinese Money Plant from the Stem and I am 100% impressed by how green, healthy and perfect my new plants are! Everything from the customer service to the delivery service was 10/10! Will definitely be buying all my plants from the stem from now on!”

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“I bought a parlour palm at The Stem and I am absolutely delighted with my purchase. The plant arrived in excellent condition, very well taken care of, and glorious. I will definitely buy more plants from them.”

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“Quick delivery!!”

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“Good and fast service, plants look very good and healthy.”

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“I received a very healthy looking and beautiful calathea from The Stem, and am very happy with it. It was delivered quickly by a friendly driver and postage was free. Great service all round!”

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“Really happy with our plant and the service! Eco-friendly and speedy delivery, reasonably priced and great advice on how to look after your plant.”

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“I loved my Christmas tree! It is the perfect size and knowing that I can keep it growing and thriving is wonderful. I just got married and moved in with my husband. This is going to be my first Christmas with my husband in our first home together! So, having a Christmas tree to mark the occasion that we can keep for a very long time is just such a beautiful thing for us. So thank you to the team! Will be buying from here again!”

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“Friendly and polite. Also It was delivered super quick, it’s nice touch to have it hand delivered - have had bad experiences with online plant orders.”

The Stem 5 star review on 24th November 2020

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“Timely delivery, great plants!”

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“Great quality plant and service.”

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“Fantastic and warm service!”

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“Very nice delivery driver, great quality plants and really good size for the price”

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“Great selection of plants. Useful information for somebody who hasn’t got the greenest of fingers. Will definitely recommend to others.”

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“Excellent. Friendly staff. Happy customer. :)”

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“Lovely Christmas tree (pot grown!) and very friendly delivery.”

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“Excellent service from start to finish! I ordered too many pots, and was refunded with just one email. Aaron delivered my beautiful plant and Xmas tree. He is almost as lovely as my plants ;) Thanks guys xx”

The Stem 5 star review on 22nd November 2020

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The Stem is rated 4.9 based on 4,918 reviews