The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering online. User friendly website. Great Communication on delivery. Great selection of product!”

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“The plants arrived in perfect condition, all safely packaged up! Wonderful plants for a great price!”

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“Delivered on time and with at most care”

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“High quality plants, clear advice, speedy service.”

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“Delivery was fast and the communication via email was excellent. From my understanding it’s a small team working in the business and they are operating efficiently- I would to say thank you for the service they have provided. Also the plants came looking exactly like the pictures and the packaging was perfect too. Tempted to order again from them again.”

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“Arrived on time and in good condition”

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“Very pleased with my money tree. It was delivered a day later than stated but came in good condition and as described in size/dimensions. There was one snapped branch but it didn’t affect the overall look of the plant.”

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“Loved it! Came promptly and in good condition. Will be a wonderful gift.”

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“We absolutely love the money tree plant. The delivery was completed with care as well. Thank you so much!”

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“Lovely plants, very happy with my order!!”

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“The plant was for my friends and they absolutely love it it came and was so well packed it was in pristine condition so I would definitely recommend and use Stem again”

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“I purchased a plant from The Stem as a gift for friends who had just moved into their first home together. It arrived promptly, and looks great! They are very happy.”

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“Fantastic shop .Super healthy plants , super happy customer. Will be returning 100% 😍”

The Stem 5 star review on 21st July 2022

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“Love it everything about The Stem!”

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“My plants arrived safely and are thriving and very healthy. Thank you for excellent prompt service. I will recommend you to my friends”

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“Brilliant plants! Perfect delivery up to the door. Probably the quickest response from a customer service I ever had :) recommended 10/10! N.K.”

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“Excellent shopping experience, easy to navigate website, scheduled delivery and The plants literally looked like the ones on the website.”

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“My friend loved her surprise plant and I appreciated the accurate communication. Keep doing what you are doing The Stem”