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The Stem Reviews

4.9 Rating 4,918 Reviews
98 %
of reviewers recommend The Stem
4.9
Based on 4,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Stem Reviews

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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Great company, efficient and friendly delivery and beautiful tree.
The Stem 5 star review on 14th December 2021
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So happy with our Nordmann Fir Xmas Tree. Looks great, non drop and free delivery. Love it.
The Stem 5 star review on 14th December 2021
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Wonderfully and friendly service
The Stem 5 star review on 14th December 2021
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Beautiful tree - one of the best we have ever had! Will definitely be buying from here again next year.
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Stem delivered the perfect Christmas tree! Usually the ones that aren’t massive lack a bit of fullness, or symmetry - my 150cm is perfect. Easy ordering and delivered promptly when they promised - OUTSTANDING!
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I never write reviews, but I couldn’t be happier with my experience with the Stem. We ordered a Christmas tree, and my husband and I have been saying it’s probably the most beautiful tree we ever had. It’s perfect! The man who delivered it was friendly and helpful, customer service was lovely and responsive when I asked a question on delivery status. We will definitely be ordering again
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Brilliant service and a beautiful tree. What more could you ask for? Five stars!
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excellent service, beautiful plants, and delivered on my chosen date picked a month in advance! highly recommend.
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Excellent product, delivery was great.
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Great service and a beautiful tree delivered to our door. Thank you The Stem.
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Great tree, delivered on time and I loved knowing more trees were planted for the one I had for Christmas. Thanks for offering a more environmentally friendly option.
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Excellent value Christmas tree, with free delivery. The tree looks lovely.
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First time using The Stem and bought a Christmas tree. Really happy with it, it's a great quality tree - tall and bushy, great shape and non drop as advertised. Looks like it'll last the 5 weeks til New Years too. I will definitely use The Stem again to buy some indoor plants in the future
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Honestly one of the prettiest trees I’ve ever had! Super happy with the service as a whole and would defo get one again next year :)
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We ordered 6 plants for our new office and they are gorgeous. I loved the whole process from sign up to delivery. Thanks The Stem!
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Great online experience. This is my first time buying a Xmas tree online. Beautiful Nordmann Fir tree arrived healthy and as described. Excellent delivery service too. Thank you.
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As soon as I heard about Stem, I went to their website which I think is inviting and brilliant. I ordered three plants and pots. They arrived in perfect condition and I am thoroughly enjoying them. The advice on plant care is so helpful and the offer of aftercare if needed. A fabulous place to get your plants.
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Great service, quick delivery. Plants look great. Thank you!
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Good website. Plants as described and arrived in good condition ontime. Happy.
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The most beautiful tree I've had. Will definitely use Stem in the future. The only reason it's a four star and not five is that delivery was slightly later than the alloted time given. But overall a really fantastic service.
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The Stem is rated 4.9 based on 4,918 reviews