The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So friendly - great customer service and high quality plants.”

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“Great service and great value. Lovely friendly delivery added a wonderful touch. Will definitely order again!”

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“After being recommended The Stem by my flatmate, I ordered an umbrella plant as a gift to be delivered to a friend living elsewhere in London. She received the plant at the arranged delivery time and said the courier service was excellent (shout-out to Robert, who was very helpful and communicative), and was so happy with the condition of the plant and the enclosed information about taking care of it. We are both delighted with our experience with The Stem and would highly recommend their services.”

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“Really pleased with the pot which I gave as a gift - quick service and so well made!”

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“Great service”

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“Lovely, great quality plants - and lovely, friendly delivery - thanks!”

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“Lovely product (trailing ivy) as described and in good health! Quick delivery too!”

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“Beautiful plant. Beautifully wrapped and super friendly efficient service. Thank you. 💚 my palm.”

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“Arrived early and plant us in perfect condition”

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“Beautiful plants, safely delivered and at a great price.”

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“The plant arrived on time and was very healthy and impressive.”

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“Great service!”

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“Great service and friendly delivery! The stuff looks great too.”

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“Great service and plants”

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“I am loving The Stem. Everything from the pricing to the website and delivery is super user friendly. Everything is hand-delivered and comes with minimal packaging, only recyclable paper. Could not recommend these guys enough, can't wait for my next plant purchase!”

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“Perfect! Great price, quality, and delivery, recommend 100%”

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“Great site, great service and friendly delivery staff. Plants look great.”

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“Plants look just like the photos, highly recommend to anyone in london who wants some cool plants for a great price - i even got 10 pounds off! James answered my queries within a day, and aaron delivered my plants and they are both incredible nice gents. Buy your plants here!”

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“Amazing prices and the plants I ordered are perfect. They are beautiful and healthy. The delivery driver (Robert) was so friendly and it felt like such a personalised service. Will definitely be ordering more plants from The Stem. Thank you so much!”

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“Delighted with all 3 of my plants from The Stem, the correspondence, delivery and quality are 10/10. Upon delivery, the team member introduced all plants to me and told me individual care plans. There was a personal touch from this service I have never had before. Definetly recommend!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews