The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely plant, healthy and well packed. Impressed with the friendliness and service.”

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“Very quick delivery and the plant was massive. Very impressed. Will definitely purchase more plants from this website”

The Stem 5 star review on 11th July 2022

Helpful Report

“Very pleased with the plants, I ordered 3. The service and the delivery experience was excellent. The terrarium was recommended by my bf and I gifted it, it was a well received gift. I’ll definitely be ordering again from stem, it’s just so convenient. And there is so much information on the website.”

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“Got my first order from The Stem. The quality of the plants and the service is fabulous. I queried about one of the plants by email and a response was received in 24 hours. I am really happy with my purchase. I can see my plant addiction going another level😁”

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“They look amazing and last ages! Couldn't fault”

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“Plants and pots arrived promptly and were well packaged. Really happy with how healthy and happy they came!”

The Stem 5 star review on 10th July 2022

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“Seamless delivery and the plants look great. Best of luck on all with the business!”

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“Lovely service and the quality was good.”

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“It's an excellent service. The plant is healthy and absolutely gorgeous. Thank you”

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“Fantastic plants and service. Really happy with the quality and size of the plants. Much better than in any garden centre! We will definitely be adding to our collection.”

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“I'm very pleased with the service provided by The Stem and with the size & quality of my plants. I've uploaded a photo of the Alocasia, it was rather droopy when it arrived but now fully recovered from its transport trauma it looks absolutely wonderful.”

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“Lovely healthy plants arrived within 4 days or ordering.”

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“Great service everything on time and good quality. I will recommend.”

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“My peace Lily arrived so beautiful”

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“Amazing plants !!! Amazing packaging”

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“Excellent service Very impressed with my purchase Beautiful rubber plant I have now purchased another plant from stem … I would highly recommend buying your plant from Stem”

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“Love this company and their service! Would highly recommend it to new and experienced plant parents! :)”

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“This was my first time ordering. There are so many varieties to choose from. From choosing to ordering to receiving the order, it was very easy. I had emailed for my plant to be delivered at a certain date and the team was very quick to email me of the delivery dates. Overall, I am very happy with my purchase. Will definitely order again. Highly recommended”

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“Delivery was rapid and plant in super healthy condition – highly recommended and will be using in future.”

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“So impressed by how pretty the plants we received were! We ordered a Calathea, a Polka Dot, a Sansaveria and a Pothos, all came in great sizes and conditions. The Pothos especially is a real show-stopper, the 9nly problem is fending off the many propagating attempts:) Great delivery service, too. Right on time with regular updates. Ordering plants online can be a hit and miss sometimes, but was really happy with this one. Highly recommended and will order again!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews