The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone in the office is very happy with the two plants that have been delivered and they are the size/type exactly as shown on your website. Thanks a lot and we will definitely be using you guys again in the near future, SenseaboutScience”

Helpful Report

“really communicative re delivery and wonderful plants that really brighten up the mood in the office!”

Helpful Report

“Great service and a lovely healthy plant. Completely transformed my work space.”

Helpful Report

“My plant arrived safely and on time. It was in healthy condition and was followed by an email with instructions. Would definitely order again.”

Helpful Report

“The plants that I got were beautiful! Thank you very much, exactly what I wanted!”

Helpful Report

“Great service and the plants are lovely. Have made a nice addition to my home/office! Cheers team.”

Helpful Report

“I ordered my Chinese Money Plant and it was despatched faster than I expected it to. It was delivered with care, and really well packaged.. not an easy thing to package considering it was so delicate! : ) My plant is BEAUTIFUL, a great size, healthy and not a single leaf damaged in post! Will definitely order from The Stem again. I can honestly say the prices, and the plant is much better than those I have looked at at my local garden centre. Website is bright, stylish, easy to use and inviting. Really happy with my purchase! And you receive a lovely email after your purchase from the business owners checking you’re happy. Top marks!”

Helpful Report

“Fast delivery, the plants were nice and food.”

Helpful Report

“Very happy with plants from The Stem will definitely use them again”

Helpful Report

“All of my plants arrived in PERFECT condition and to be honest, bigger than i was expecting! Tons of care gone into nurturing these that I hope to continue. Will definitely buy from here regularly!”

Helpful Report

“The coconut three died after two months, the soil has been moist since it arrived so I didn’t water it. I tried to keep it in a brighter spot but the soil never got dry and it started to have mould around it and it died.”

Helpful Report

“I bought a cheese plant for my brother and his partner. It arrived and looked very healthy. Both were so pleased with it. Thank you to the team at The Stem”

Helpful Report

“Within a week of receiving my first plant, a Pachira, many of the leaves have fallen off & stalks are bending. They have ended up in the bin. Cross & disappointed. Waste of money”

Helpful Report

“This is the second time I order from them The flowers are coming in a lovely condition and are just perfect Higher quality plants and I’m so happy I find this website Looking forward for my next order 😃”

Helpful Report

“Thank you so much for delivering my plants as promised ! Just what I needed ! Thank you”

Helpful Report

“I received a beautiful Livistona plant for my birthday in a lovely green ceramic pot! Thank you The Stem and good luck team, I’m sure you’ll go far! X”

Helpful Report

“Beautiful plants, delivered on time, very satisfied”

Helpful Report

“This is my second order from “The stem”. I have to say I got a bit addicted to your plants. They are so beautiful, healthy and vibrant. The plants were looking even better in real life . The delivery was so so smooth. I can’t recommend them highly enough . Absolutely love it 😍”

Helpful Report

“Good price and quality product. Booked well in advance for a Saturday morning bday delivery and went perfectly. Note was hand written as well which is a lovely tough Would highly recommend.”

Helpful Report

“Lovely healthy plant. And such a nice basket. Very friendly customer service too.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews