The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a plant for our office and it was not only well priced, but so healthy and all sustainably packaged. Thank you so much! Absolutely delighted.”

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“Great service, beautiful plants and everything have been delivered nicely, best package ever! Well done The Stem”

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“Great service from order through to delivery and very happy with the product.”

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“Great quality peace Lilly that looks great on my bathroom.”

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“The Stem is a great place to order your plants. All of them are healthy and kept in great shape. I ordered them for the office, but I'll also order some for myself. I recommend using Stem!”

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“The most wonderful plants and help all the way through which plants to order to how to look after them!!”

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“Both plants arrived in perfect condition, great customer service!”

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“It was easy to choose the right plant on website due to layout and detailed information. I bought a snake plant and a nice pot. Plant and pot arrived very quickly and I’m very happy with my purchase. Received follow up email providing care instructions which is very helpful.”

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“The packaging as well as the plants are so nice! Perfect!”

The Stem 5 star review on 4th December 2022

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“Love the tree,given as birthday present.”

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“Plants turned up as expected. Very good quality.”

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“The plants are big and healthy, what I was expecting!”

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“Plants in excellent condition and delivery as expected. Acceptable price too. Love this and will order again.”

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“Thank you for the fast delivery. Beautiful plant.”

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“Nice plant, not easy to find. Delivered well packaged, and came quickly.”

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“It was a present do I haven’t seen it but the recipient was very happy and ssid it was beautiful!”

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“Good range, good quality and well packaged.”

The Stem 5 star review on 3rd December 2022

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“Very good service thank you Nice product”

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“Absolutely lovely plants. Highly recommend. Very quick delivery too”

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“With outsourcing of the delivery to external vendors, plants hardly ever are being delivered on to time. You can forget about a date you have chosen placing the order. Otherwise, all good. Pretty happy with the plants, although some of the bigger leaves of the plans were torn and damaged.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews