The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so happy I received my pot without ANY packaging! Why can’t more companies do this! Great service, great product.”

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“Lovely plants , beautifully packaged”

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“Love the quick delivery and the fact that the plants are wrapped in paper rather than plastic. The plants & pots are beautiful and exactly what I expected. Will definitely be ordering again from this site.”

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“Excellent service throughout, great quality products, great communication, highly recommend seller and products.”

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“Beautifully well packaged. Really lovely established, healthy plant. Well worth the money.”

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“My two plants arrived speedily, in perfect condition and are really lovely specimens. I will definitely be ordering again in the future.”

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“Perfectly packaged. Healthy plant. Extremely happy with my snake plant 🥰”

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“Very well presented and nourished plant. Well packaged and it looks great! Great job guys. Keep it up!”

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“I ordered some Parlour Palms. Arrived beautifully and safely packed. Very healthy plants and have cheered me up no end! Thank you The Stem team, highly recommend and will most definitely buy from you again. 😀”

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“The plants were so small - I found the website misrepresentative. Am so disappointed.”

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“Beautiful plans”

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“Plant looks very healthy but it appeared to have had a very rough journey. The compost and plant had come out of the pot and whilst beautifully wrapped maybe a plastic bag tied firmly round the base of the plant, encompassing the pot could have prevented this. Just a thought.”

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“Arrived in great shape, well packed and very reasonable price.”

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“Absolutely love the quality of the plants I received. I have ordered some more already 😊”

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“The plant was a gift for a work colleague who has recently gone through a tough time. The plant arrived on time and was well packaged.”

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“Fast delivery and beautiful product delivered. Packaging ensured the plant was not damaged on arrival”

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“Plants are great , delivery driver was unpleasant”

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“Great quality plants at a great price!”

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“Really lovely plants and fantastic customer service when I needed support.”

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“Beautiful plants are delivered on time. Really happy with the quality of the plants and service. This was my 2nd purchase and will be buying more. Well done Stem!”

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The Stem is rated 4.9 based on 4,918 reviews